Jordan Higginbotham
Somerville,TN
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing three years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Helen of Troy
Arlington, TN
08.2020 - Current
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Built strong operational teams to meet process and production demands.
- Delegated work to staff, setting priorities and goals.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Network Engineer
Goodwin PC
Olive Branch, MS
05.2018 - 08.2020
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
- Implemented security measures to protect data from unauthorized access or destruction.
- Provided technical support to users experiencing difficulties with their networks.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Performed preventive maintenance of networking hardware and related software.
Education
Southwest Tennessee Community College
Memphis, TNSkills
- Workflow Optimization
- Production Optimization
- Employee Scheduling
- Work Scheduling
- Implementing Procedures
- Process Improvement Initiatives
- Strong Team Building Skills
- Systems Implementation
Helen of Troy
- Assisted with testing phases and Go Live of new two million square foot DC which involved new WMS, WCS, processes and procedures.
References
References available upon request.
Timeline
Operations Supervisor
Helen of Troy
08.2020 - Current
Network Engineer
Goodwin PC
05.2018 - 08.2020
Southwest Tennessee Community College
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