Jordan Hiles
Dawson,PA
Summary
Detail-oriented and motivated Human Resources professional with hands-on experience in healthcare HR operations, employee records management, and compliance support. Strong organizational skills with a commitment to accuracy, confidentiality, and effective communication.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
HR Intern
Penn Highlands Healthcare
Connellsville, Pennsylvania
07.2025 - Current
- Supported recruitment by screening resumes and scheduling interviews to identify qualified candidates.
- Supported onboarding activities by preparing new hire documentation and orientation materials.
- Maintained employee records in HRIS for accurate data management and compliance.
- Facilitated performance review process by collecting and organizing feedback from managers and employees.
- Documented all personnel transactions including hires, transfers, promotions, and terminations for accurate record-keeping.
- Performed administrative tasks such as filing paperwork or entering data into databases.
Receptionist
Delfine and Hiles Chiropractic
Connellsville, Pennsylvania
05.2023 - 06.2025
- Managed appointment scheduling and coordinated patient flow efficiently.
- Created a positive first impression for patients upon arrival. and ensured a welcoming environment.
- Answered phone calls promptly and addressed inquiries professionally.
- Maintained patient records with attention to detail and accuracy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Education
SHRM-CP -
Society For Human Resource Management.
01.2026 - 01.2026
Bachelor of Science - Human Resources Management
Pennsylvania State University
University Park, PA 01.2023 - 12.2026
Master of Science - Health Care Administration
Pennsylvania State University
University Park, PA 01.2023 - 12.2026
Skills
- Record keeping
- Customer service
- Conflict resolution
- Data analysis
- Background checks
- Employee relations
- Labor relations
- Employment law
- HR software proficiency
- Administrative assistance
- Document management
- Data entry
- File management
Timeline
SHRM-CP -
Society For Human Resource Management.
01.2026 - 01.2026
HR Intern
Penn Highlands Healthcare
07.2025 - Current
Receptionist
Delfine and Hiles Chiropractic
05.2023 - 06.2025
Bachelor of Science - Human Resources Management
Pennsylvania State University
01.2023 - 12.2026
Master of Science - Health Care Administration
Pennsylvania State University
01.2023 - 12.2026