Jordan Hoelscher
Lewisville,TX
Summary
Licensed Esthetician looking to learn and grow with this industry and make people feel beautiful. I am always looking for opportunity to expand my knowledge and gain experience in this amazing field of work. I am a highly motivated individual who works well with others to reach a higher goal in a salon.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Esthetician
Hello Sugar
12.2023 - 03.2024
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Provided clients with knowledge of all cosmetic services being provided.
- Welcomed clients arriving for appointments.
Family Nanny
Stephanie Haney
06.2022 - 09.2023
- Created daily routines that included naps, meals and playtime.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Transported children to school functions or appointments as needed.
- Assisted with homework assignments in all subject areas on an as needed basis.
- Met weekly with parents to review schedules, discuss any changes in plans or address any concerns about their children's well-being.
- Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
- Read stories aloud nightly before bedtime.
- Administered medication if needed and monitored health issues related to allergies or asthma.
- Supervised play dates with other families while adhering to safety guidelines.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Transported children to and from school, extra-curricular activities and play-dates.
Front Desk Receptionist
Key Whitman Eye Center
09.2020 - 03.2021
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
Team Gymnastics Coach
Southlake Gymnastics Academy
11.2017 - 03.2019
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Organized practice sessions and competitions to enhance student development in the sport.
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Collaborated with other coaches to develop effective strategies for upcoming competitions.
- Communicated regularly with parents about their child's progress.
- Adapted coaching methods based on individual needs of each athlete.
- Educated students on sportsmanship principles such as respect and fair play.
Education
High School Diploma -
Prestonwood Christian Academy
Plano, TX03.2021
Skills
- Outstanding Client Care
- Dermalogica
- Client Needs Assessment
- Infection Control
- Microdermabrasion Treatments
- Client Intakes
- Sanitization
- Retail Sales
- Consultations
- Self-Driven and Motivated
- Teamwork and Collaboration
- Punctual and Dependable
- Attention to Detail
Certification
Dermalogica Clean Touch Certification
Licensed Esthetician
Graduated from Ogle School August 2023
Timeline
Esthetician
Hello Sugar
12.2023 - 03.2024
Family Nanny
Stephanie Haney
06.2022 - 09.2023
Front Desk Receptionist
Key Whitman Eye Center
09.2020 - 03.2021
Team Gymnastics Coach
Southlake Gymnastics Academy
11.2017 - 03.2019
High School Diploma -
Prestonwood Christian Academy
Dermalogica Clean Touch Certification
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