Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Jordan Holland

Chesapeake,US

Summary

Sales Associate with four years of experience in improving guest interactions and increasing sales through strong communication and collaboration. Proven ability in customer service, financial management, and problem-solving, with a history of implementing strategies that enhance customer satisfaction. Committed to creating welcoming environments and driving positive experiences in retail settings.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon
04.2025 - Current

Cross-trained in various inbound warehouse functions, enhancing operational flexibility.

Operated pallet jacks to efficiently move inventory throughout warehouse.

Sorted and placed boxes on conveyor lines to maintain workflow efficiency.

Assisted in training new associates on warehouse procedures and safety protocols.

Co-Owner & Lead Photographer

Daydreaming Photos Inc.
08.2023 - Current

Co-owned and operated photography business specializing in vibrant, timeless imagery.

Led portrait, event, and travel photography sessions tailored to client visions.

Managed editing and post-production processes using Adobe software to ensure high-quality results.

Crafted compelling visual stories through meticulous post-production techniques.

Souvenir Photographer Shift Lead

Photogenic Inc. at Virginia Aquarium
12.2022 - Current
  • Ensure seamless photo operations through teamwork, boosting guest satisfaction.
  • Capture memorable moments for guests, ensuring top-notch service. Collaborate seamlessly with team to maintain smooth operations and create positive experiences.
  • Drive sales through engaging guest interactions. Implement effective strategies to enhance photo operations, resulting in improved customer satisfaction.

Cashier/Front Desk Receptionist

Hall Nissan Virginia Beach
07.2021 - 08.2022
  • Processed various transactions ensuring accuracy and speed, enhancing customer satisfaction.
  • Efficiently scanned and organized invoices, improving record-keeping for service and parts.
  • Facilitated clear communication with customers, promoting informed purchasing decisions.
  • Managed customer calls, ensuring seamless interaction between branches and clients.

Food Truck Crew

Back Bay's Farmhouse Brewing Co.
08.2020 - 12.2020
  • Delivered high-quality customer service, enhancing guest satisfaction in a dynamic environment.
  • Collaborated with team to ensure efficient order processing and food service.
  • Communicated effectively with guests, providing detailed food program information.
  • Managed multiple food truck stations, ensuring swift order fulfillment and maintaining high customer satisfaction in a fast-paced environment.

Education

Biological Sciences

Old Dominion University
Norfolk, VA

High School Diploma -

Landstown High School
Virginia Beach, VA
06.2021

Bayside High School Health Sciences Academy
Virginia Beach, VA
01.2019

Skills

  • Microsoft Office proficiency
  • Financial literacy
  • Point of sale management
  • Customer service excellence
  • Cash handling
  • Photography
  • Team collaboration
  • Communication skills
  • Adobe software expertise
  • Darkroom techniques

Awards

HOSA, Future Health Professionals, DECA Honor Society, Exceptional Eagle Award

Timeline

Fulfillment Associate

Amazon
04.2025 - Current

Co-Owner & Lead Photographer

Daydreaming Photos Inc.
08.2023 - Current

Souvenir Photographer Shift Lead

Photogenic Inc. at Virginia Aquarium
12.2022 - Current

Cashier/Front Desk Receptionist

Hall Nissan Virginia Beach
07.2021 - 08.2022

Food Truck Crew

Back Bay's Farmhouse Brewing Co.
08.2020 - 12.2020

Biological Sciences

Old Dominion University

High School Diploma -

Landstown High School

Bayside High School Health Sciences Academy