Jordan Holt
Anaheim,CA
Summary
Reliable team member with a talent for fostering positive relationships and maintaining an upbeat attitude. Willing to go the extra mile, including staying late when necessary, to provide comprehensive assistance and support. Committed to ensuring utmost satisfaction and accuracy in completing assigned tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Cava
Anaheim, CA
12.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates closely.
- Developed strong product knowledge to provide accurate information and make personalized recommendations to customers.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Communicated effectively with team members regarding daily objectives, coordinating efforts for a cohesive work environment.
- Adhered to strict food safety guidelines, minimizing potential contamination risks and ensuring customer wellbeing.
- Prepared food items by following recipes and product directions.
- Provided support during peak hours, effectively managing increased workload without compromising quality or speed of service.
Apprentice General Manager
Chipotle Mexican Grill
Orange County, CA, US
07.2019 - 11.2024
- Led a team of 50 employees in daily operations, ensuring efficient and smooth workflow
- Oversaw inventory management, optimizing stock levels to minimize waste and maximize profitability
- Implemented employee training programs to enhance skills and knowledge, resulting in improved performance metrics
- Developed policies and procedures to ensure compliance with industry regulations and standards
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional development
- Implemented quality control measures to maintain high standards of product/service delivery
- Mentored junior team members, fostering their professional growth within the organization
- Cultivated a positive work environment that promoted teamwork and collaboration among employees
Key Holder
Top Class Pizza
Anaheim, CA, US
02.2019 - 12.2019
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Night Manager
Pandor
Orange, CA, US
11.2018 - 03.2019
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
Education
Santiago Canyon College
Orange, CAHigh School Diploma -
Canyon High School
Anaheim, CA01.2015
Skills
- Customer Service
- Time Management
- Food Production
- Culinary Experience
- Kitchen Management Experience
- Supervising Experience
- Food Handling
- Cleaning Experience
- Food Safety
- Organized multi-tasker
- Meticulous attention to detail
- Good with numbers and math
Certification
ServSafe
Work Authorization
Authorized to work in the US for any employer
Timeline
Team Member
Cava
12.2024 - Current
Apprentice General Manager
Chipotle Mexican Grill
07.2019 - 11.2024
Key Holder
Top Class Pizza
02.2019 - 12.2019
Night Manager
Pandor
11.2018 - 03.2019
Santiago Canyon College
High School Diploma -
Canyon High School