Jordan Hunley
Cincinnati
Summary
I would like the opportunity to build a long-term career and enhance my educational and professional skills in a stable and dynamic workplace.
Overview
8
8
years of professional experience
Work History
Assistant Manager
AVI Foodsystems
Erlanger
03.2022 - 03.2025
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
Patient Account Reps
American Health Associates
Cincinnati
11.2018 - 03.2022
- Edit Team understanding billing terminology and processes required to process an accession from receipt into billing system and billing procedures for insurance
- Identifying all required information, accuracy, and adjust to increased workloads
- After six months I was given the opportunity to become part of the Denial Team to advance my knowledge, skill set, and the ability to go more in depth with the patient accounts and being able to run credit cards payments to clear up outstanding patient balances
CSR
Wal-Mart
Amelia
09.2019 - 12.2019
- Part-Time cashier at Self-Check Out and Registers
- Process claims and returns for items that needed restocked on the floor from customer service desk
- Greeting customers with a smile
- Exceptional customer service
Manager
McDonald’s
Bethel
08.2017 - 10.2018
- Partnering with other Crew and Managers to meet target goals during your shift
- Taking accurate food orders at front counter and drive thru
- Greeting customers with a smile
- Exceptional customer service
- Count drawers and make deposits
- Monitoring performance during the shift
- Assembling sandwiches
- Closing
Education
High-School Diploma - Information Technology
Southern Hills Career & Technical School
Georgetown, OH01.2018
Skills
- Time management
- Employee performance evaluations
- Multitasking and organization
- Staff training and development
- Money handling
- Employee supervision
- Employee scheduling
References
- Kenny Cenci, The Cincinnati Insurance Co, Fairfield, OH, 513-460-8391, Kcenci@yahoo.com
- Amanda Simpson, Accounts Receivable, Mt. Orab, OH, 513-265-0109
- Janet Baudendistel, Assistant Manager, McDonald’s, Bethel, OH, 513-557-1384
Awards Acknowledgements
- Perfect Attendance
- Honor Roll
- National Technical Honor’s Society
- Started McDonald’s as a crew member and advanced to a manager
- Started American Health Associates as Edit Team Member and advancing to Denial Team Member
Timeline
Assistant Manager
AVI Foodsystems
03.2022 - 03.2025
CSR
Wal-Mart
09.2019 - 12.2019
Patient Account Reps
American Health Associates
11.2018 - 03.2022
Manager
McDonald’s
08.2017 - 10.2018
High-School Diploma - Information Technology
Southern Hills Career & Technical School