Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Passionate about promoting long lasting client relationships by delivering exceptional service.
Hi, I’m
Jordan Ince
Greensboro,North Carolina
Summary
Overview
6
years of professional experience
1
Certification
Work History
City Of Greensboro
Front Desk Receptionist
04.2018 - Current
Job overview
- Professionally moderates incoming requests and directs questions to proper channels.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Sport Clips at Friendly Center
Professional Hairstylist
07.2023 - Current
Job overview
- Execute precision haircuts and provide expert hair care advice, including introducing regimen, product recommendations and styling tips
- Increased salon revenue by upselling hair treatments, products, and services to clients.
- Maintain an organized workstation, adhering to salon and state board sanitation and safety standards.
Guilford Technical Community College
Cosmetology Student
01.2022 - 05.2023
Job overview
- Mastered proper safety, sanitation and disinfection procedures
- Expertly performed quality services on clients
- Demonstrated proficiency in client and guest relations
- Exceptionally performed services involving hair, nail and skin care.
Target
Guest Advocate
11.2019 - 11.2021
Job overview
- Upheld industry-leading company reputation with above-and-beyond guest service and engagement
- Excelled at guest service interactions
- Partnered with management to train new team members service and engagement procedures as well as company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Spectrum
Direct Sales Representative
01.2020 - 08.2020
Job overview
- Boosted sales performance by developing and executing targeted marketing strategies.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Increased market share with effective prospecting and lead generation tactics.
Hawthorne Residential Partners
Leasing Consultant
04.2019 - 10.2019
Job overview
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Education
Guilford Technical Community CollegeJamestown, NC
Cosmetology Diploma
05.2023
University Overview
Providence High SchoolCharlotte, NC
High School Diploma
06.2015
University Overview
Skills
- Excellent Communication Skills
- Organizational Skills
- Attention to Detail
- Time Management
- Ability to Multitask
- Data Entry
- Multi-Line Telephone Systems
- Client Retention Strategies
Awards
Awards
- GTCC President’s List, Spring 2022-Spring 2023
- Target Service and Engagement Team Member of the Month, February 2021
Certification
- Licensed Cosmetologist - June 2023
Timeline
Professional Hairstylist
Sport Clips at Friendly Center
07.2023 - Current
Cosmetology Student
Guilford Technical Community College
01.2022 - 05.2023
Direct Sales Representative
Spectrum
01.2020 - 08.2020
Guest Advocate
Target
11.2019 - 11.2021
Leasing Consultant
Hawthorne Residential Partners
04.2019 - 10.2019
Front Desk Receptionist
City Of Greensboro
04.2018 - Current
Guilford Technical Community College
Cosmetology Diploma
Providence High School
High School Diploma
- Licensed Cosmetologist - June 2023
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