Jordan Jackson
Norfolk,VA
Summary
Dedicated student offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent performance against target sales goals and customer service expectations.
Overview
5
5
years of professional experience
Work History
Seasonal Associate
H&M Clothing
10.2023 - Current
- Maintained relationships with customers to maximize sales opportunities.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Front End Associate
Walmart
03.2022 - 08.2023
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
Sales Associate
Journeys Shoes
09.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Communication Studies
Old Dominion University
Norfolk, VA12.2025
Skills
- Customer Service
- Merchandising
- Adaptability
- Team Leadership
- Interpersonal Relations
- Computer Skills
Affiliations
- Alpha Phi Sorority
Community Service
Philanthropy
Alpha Phi (Epsilon Eta)
Alpha Phi Foundation, supporting women's heart health
- Develop and implement fundraising strategies to increase donations from individuals, corporations, and foundations
- Create fun events for the ODU community to get involved as well as learn about our philanthropy
National Honors Society & National Art Honors Society
- Hosted events that would bring the community together while obtaining donations
Timeline
Seasonal Associate
H&M Clothing
10.2023 - Current
Front End Associate
Walmart
03.2022 - 08.2023
Sales Associate
Journeys Shoes
09.2019 - 02.2020
Bachelor of Arts - Communication Studies
Old Dominion University