Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Jackson

Leland,NC

Summary

Hard working, professional individual, with an eagerness to learn and improve. Has 4+ years of working in previous customer service positions, and 2 years of studying computer science. Skills include computing technicality, a strong work ethic, logical problem solving, critical thinking, sales, and customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Employee

Chick-fil-A
11.2024 - Current
  • Maintained a tidy and welcoming location for guests
  • Demonstrated attention to detail to satisfy specific requests
  • Contributed to a positive dining experience by showcasing excellent customer service and ensuring customer satisfaction
  • Worked efficiently and quickly within a team-based operating system
  • Contributed to team efficiency by completing tasks during downtime periods
  • Utilized point of sale systems accurately and efficiently
  • Showcased ability to perform effectively in stressful situations, as well as promoting a positive attitude for the team

Shift Leader/Sales Associate/Customer Service Representative

Whistle Express
04.2021 - 10.2024
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company rules and policies
  • Provided high quality car wash service and ensured customer satisfaction
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Increased Membership sales through effective strategies


Education

Associate of Arts - Computer Science

Cape Fear Community College
Wilmington, NC
12-2025

High School Diploma -

North Brunswick High School
Leland
06-2023

Skills

  • Strong work ethic
  • Customer service
  • Problem-solving
  • Adaptability
  • Sales
  • Computer Literacy
  • Communication
  • Team collaboration
  • Leadership

Certification

Certified in Microsoft Word, Powerpoint, and Excel

Timeline

Front of House Employee

Chick-fil-A
11.2024 - Current

Shift Leader/Sales Associate/Customer Service Representative

Whistle Express
04.2021 - 10.2024

Associate of Arts - Computer Science

Cape Fear Community College

High School Diploma -

North Brunswick High School

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