Jordan Janacua
Antelope,CA
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Motivated cashier and stocker with 5+ years of experience being able to complete various tasks daily such as shift lead, cleaning and stocking shelves with products or services the company provides.
Overview
8
8
years of professional experience
Work History
Shift Leader
A&A Property Cleaning
Sacramento, California
07.2018 - Current
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Resolved problems promptly to elevate customer approval.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Motivated, trained, and disciplined employees to maximize performance.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
Barista
Starbucks
San Francisco, California
10.2024 - 12.2025
- Maintained cleanliness and organization of workstations and customer areas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Stocked inventory supplies to ensure availability of products during busy hours.
Cashier
Sizzler
Sacramento, California
05.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Sandwich Artist
Subway
Sacramento, CA
09.2020 - 06.2021
- Maintained cleanliness of work area and equipment throughout shift.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Scrubbed and polished counters to remove debris and food.
Education
High School Diploma -
Foothill High School
Sacramento, CA06.2023
Skills
interpersonal skills- working a lot of different jobs and in different environments gave me the expierience dealing with various personality types and senarios
Shift lead- taking initiative in the workplace, for example, telling and/or helping people new to the job how to do things as well as scheduling the right person with good work ethic and a positive outlook for the assignment
maintenace- the most important thing to me is opening or closing the store, making sure that the space is presentable to customers and up to company standard ensuring the environment is clean and doesnt lead to a serious health hazzard
Timeline
Barista
Starbucks
10.2024 - 12.2025
Cashier
Sizzler
05.2022 - 09.2023
Sandwich Artist
Subway
09.2020 - 06.2021
Shift Leader
A&A Property Cleaning
07.2018 - Current
High School Diploma -
Foothill High School