Driven professional offering over fifteen years of experience in the food and beverage industry. Service-oriented with exceptional communication, focused leadership, and decision-making skills.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Multi-Outlet F&B Supervisor
Harrah's Cherokee Casino Resort
Cherokee, NC
08.2017 - Current
Talent Acquisition, Revenue Growth, Labor Reduction, Inventory Management, Team Development & Engagement, Employee Retention
Owner/Operator
Yoshida Express, Japanese Fast Food
Whittier, NC
03.2017 - 08.2017
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
F&B Supervisor / Hiring Manager
Harrah's Cherokee Casino Resort
Cherokee, NC
08.2014 - 03.2017
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
F&B Dual-Rate "Key" Supervisor
Carrabba's Italian Grill
Wilmington, NC
07.2012 - 08.2014
Delivered in-depth training to workers in food service and customer-facing roles to promote strong team performance.
Education
Associate of Arts And Sciences - General Studies
Cape Fear Community College
Wilmington, NC
08.2009 - 05.2011
Skills
Talent Acquisition
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Certification
ServSafe Manager Certification
Timeline
Multi-Outlet F&B Supervisor
Harrah's Cherokee Casino Resort
08.2017 - Current
ServSafe Manager Certification
03-2017
Owner/Operator
Yoshida Express, Japanese Fast Food
03.2017 - 08.2017
F&B Supervisor / Hiring Manager
Harrah's Cherokee Casino Resort
08.2014 - 03.2017
F&B Dual-Rate "Key" Supervisor
Carrabba's Italian Grill
07.2012 - 08.2014
Associate of Arts And Sciences - General Studies
Cape Fear Community College
08.2009 - 05.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.