Jordan Jaspan

.

• Led daily operations while supervising team members in a fast-paced customer-focused environment.
• Coach, mentor, and train new associates to improve productivity and operational consistency
• Coordinate staffing and workflow to maximize efficiency during peak business hours
• Monitor inventory levels and ensure merchandising, food safety, and operational standards are consistently maintained
• Resolve customer concerns professionally while maintaining a high level of customer satisfaction
• Ensure compliance with company policies, safety procedures, and operational guidelines.
• Support management in achieving sales, labor, and operational performance goals.

• Led front end operations, ensuring efficient customer service and smooth transactions.
• Implemented process improvements to enhance checkout efficiency and reduce wait times.
• Analyzed customer feedback to identify areas for service enhancement and staff training.
• Audited cash drawers and financial transactions to ensure daily accounting accuracy.
• Resolved customer concerns efficiently while maintaining a positive customer experience.
• Manage multiple priorities in a fast-paced retail environment while maintaining accuracy
• Maintained compliance with financial procedures and company policies

Displayed Customer Relationship Management (CRM) skills

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Coordinated merchandise receiving, inventory movement, and stock organization to maintain optimal stock levels.
• Created promotional product displays to enhance merchandise visibility and drive sales.
• Monitored inventory levels to ensure accuracy and prevent stock shortages. and support efficient store operations
• Facilitated customer loyalty program enrollment and guided customers in product selection to enhance shopping experience.
• Worked collaboratively across departments to improve operational efficiency

• Developed and implemented creative lesson plans that enhanced campers' skill development.
• Supervised daily activities, ensuring safety and engagement for all campers.
• Fostered a positive camp environment through effective conflict resolution and team-building exercises.
• Collaborated with parents to address concerns and provide updates on camper progress and activities.
• Worked with children of varying age, interest, skill, and developmental levels.
• Supported children by actively listening and offering encouragement.
• Organized and guided group activities by leading, coaching, and participating with campers.

• Dean's List Spring and May of 2019-2021
• 3.72 GPA
• Graduated Cum Laude