Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Johnson

Houston

Summary

Diligent professional with a background in managing client relationships and driving revenue through fresh sales strategies. Successfully closed deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations.

Overview

7
7
years of professional experience

Work History

Office Manager

Skilled Construction Subs Unlimited, LLC
06.2021 - Current
  • Create detailed reports and professional presentations for executive and client use.
  • General ledger reviews to ensure accurate coding and reconciliation of accounts.
  • Respond to administrative inquiries and support cross-functional teams to achieve project goals.
  • Complete payroll-related data entry, ensuring accuracy and timely submission of reports.
  • Maintain accurate documentation of transactions, supporting audit readiness and transparency.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assist in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Manage vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Account Executive (remote)

SanMar
11.2020 - 04.2021
  • Prepared and presented reports on client account performance and provided insights to improve satisfaction.
  • Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
  • Delivered exceptional customer service through email, phone, and live chat, ensuring client retention and satisfaction.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Kept detailed records of client interactions and account updates for accuracy and transparency.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Sales Representative

Just Energy
03.2018 - 06.2020
  • Developed strong rapport with clients, fostering long-term customer relationships, enrolling 75 accounts per day.
  • Delivered exceptional customer service while meeting and exceeding sales quotas.
  • Identified upselling opportunities, resulting in increased client spend and improved account profitability.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.

Education

Bachelor of Arts - Business Administration And Management

Western Governors University
Salt Lake City, UT
06-2026

Skills

  • Client onboarding and support
  • Case management and feedback resolution
  • Data analysis and trend identification
  • Collaboration with cross-functional teams
  • Process improvement and scalability
  • Proficient in Microsoft Office Suite and Salesforce POS
  • CRM tools and data management
  • Remote sales and client management
  • Trained in Quickbooks online and ADP
  • Certified payroll reporting (LCPTracker)

Timeline

Office Manager

Skilled Construction Subs Unlimited, LLC
06.2021 - Current

Account Executive (remote)

SanMar
11.2020 - 04.2021

Sales Representative

Just Energy
03.2018 - 06.2020

Bachelor of Arts - Business Administration And Management

Western Governors University

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Jordan Johnson