Jordan Jolly
Jacksonville,FL
Summary
Experienced AML Analyst with comprehensive knowledge in anti-money laundering regulations, compliance, and financial crime prevention. Strong investigative skills paired with ability to analyze complex data sets and identify suspicious activities. Proven track record of implementing successful risk mitigation strategies and enhancing existing compliance programs. Demonstrated leadership through collaboration across departments to ensure consistent adherence to regulatory standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Banker
Fifth Third Bank
Jacksonville, FL
11.2024 - Current
- Met with customers to analyze financial needs and maximize sales opportunities.
- Monitored changes in laws related to banking policies and procedures.
- Conducted account openings and closings for clients.
- Evaluated internal control systems to ensure compliance with applicable laws and regulations related to fraud prevention.
- Collaborated with other departments on investigations as needed to review evidence, analyze data, and prepare reports for management.
- Communicated effectively with customers regarding suspected fraudulent activities or suspicious behavior.
- Maintained up-to-date knowledge of fraud trends, techniques, and regulatory requirements affecting the industry
- Conducted investigations on potential violations of Anti-Money Laundering regulations.
- Conducted detailed AML investigations on high risk clients and filed numerous SARs in accordance with FINcen
Cash Processor
Triad Financial Services Inc.
Jacksonville, FL
05.2023 - 04.2024
- Maintained secure handling of cash, checks, and credit card information.
- Prepared and processed payroll.
- Trained new staff on cash handling procedures and cash register operations.
- Reconciled or entered report discrepancies found in financial records.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Performed bookkeeping and accounting consulting services.
- Reconciled computer reports with manually maintained ledgers.
- Performed financial calculations for amounts due, interest charges and balances.
- Tracked progress of open items and followed up with appropriate parties when necessary.
- Maintained proper filing systems for all reconciliations performed on a monthly basis.
- Reduced financial discrepancies by verifying accounting statements.
- Reviewed and reconciled daily cash activities to ensure accuracy of financial records.
- Analyzed discrepancies between bank statements, general ledger accounts, and other documents to identify sources of errors.
- Investigated any discrepancies or irregularities identified during the reconciliation process.
Branch Operations Manager
Wells Fargo
Jacksonville, FL
07.2021 - 12.2022
- Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
- Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
- Perform operational and customer support tasks
- Provide excellent customer service, engage customers in conversations, and build relationships with them
- Manage the schedule and the daily operations of the teller line
- Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
- Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
- Support customers and employees in resolving or escalating concerns or complaints
- Collaborate and consult with branch employees, colleagues, and mid-level managers
- Interact directly with customers
- Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
- Manage allocation of people and financial resources for branch operations
- Mentor and guide talent development of direct reports and assist in hiring talent
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT05-2027
Skills
- Regulatory compliance
- Conflict resolution
- Enhanced due diligence
- Financial crime investigation
- Transaction monitoring
- Customer due diligence
- AML regulations
- Know your customer
- Bank secrecy act compliance
- Anti-money laundering compliance
- Suspicious activity reporting
- Regulatory reporting
Certification
- Certified Anti-Money Laundering Specialist (CAMS)
Timeline
Personal Banker
Fifth Third Bank
11.2024 - Current
Cash Processor
Triad Financial Services Inc.
05.2023 - 04.2024
Branch Operations Manager
Wells Fargo
07.2021 - 12.2022
Bachelor of Science - Human Resources Management
Western Governors University