Jordan Joyce
Customer Service Representative
Dallas,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Inbound Stower
Amazon
Dallas, TX
01.2023 - Current
- Assisted customers with locating merchandise and providing product information.
- Sorted over 500 products onto shelves according to type, weight, and size.
- Organized and restocked shelves periodically to maintain stock availability.
- Used hand trucks and pallet jacks to safely move items to designated areas.
Marketing Manager
Absolute Packaging
Carrollton, TX
01.2022 - 07.2022
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Worked with graphic designers and writers to establish theme and tone for content.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Education
High School Diploma -
Grand View University
Des Moines, IA 08.2021 - Current
Skills
Written and oral communication
undefinedTimeline
Inbound Stower
Amazon
01.2023 - Current
Marketing Manager
Absolute Packaging
01.2022 - 07.2022
High School Diploma -
Grand View University
08.2021 - Current
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