Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Healthy Living
YMCA Of Greater Oklahoma City
06.2022 - Current
Created and implemented wellness programs to meet needs of members in Fitness areas, Personal training, Group Exercise, Water Aerobics, and special events.
Built marketing programs to increase member participation in group fitness activities.
Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Met or exceeded monthly revenue and training goals.
Monitored and evaluated program performance to determine value, quality, and certification clearance.
Monitored equipment repair and maintenance.
Managed over one hundred staff in five different program areas.
Demonstrated safe and correct forms for each exercise and piece of equipment.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Store Manager
Plant
02.2021 - 06.2022
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Top Seller
Bath And Body Works, Limited Brands
05.2016 - 02.2021
Operated cash register to process payments and provided receipts to establish proof of transaction.
Upsold additional services and products to maximize sales opportunities.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Selected correct products based on customer needs, product specifications and applicable regulations.
Informed customers of promotions to increase sales productivity and volume.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Trained new employees on customer service, money handling and organizing strategies.
Monitored service after sale and implemented quick and effective problem resolutions.
Education
BBA - Business Administration
University of Science And Arts of Oklahoma
Chickasha, OK
12.2023
Associate of Arts - Liberal Arts And General Studies
Rose State College
Oklahoma City, OK
05.2018
No Degree - Pre-Medicine
Eastern New Mexico University
Portales, NM
05.2017
No Degree - Liberal Arts And General Studies
University of Central Oklahoma
Edmond, OK
05.2016
Skills
Staff Meetings
Sales Goals
Program Marketing
Providing Feedback
Fitness Program Planning
Industry Trends
Personalized Coaching
Partner Relationship Development
Diverse Programming
Agility Training
Excellent Customer Service
Fitness Facilities Maintenance
Quality Assurance
Maintenance and Repair
Analytical and Critical Thinking
Accomplishments
Supervised team of 120 staff members, in five program areas.
Achieved Group Exercise Instructor, Water Aerobics Instructor, Multi-Team Leader Certification, and Livestrong Certification by completing trainings with accuracy and efficiency.
Member of the Presidents Circle (YMCA).
Member of the Edmond Woman's Club.
Member of the Edmond Bicycle Committee.
Certification
Certified CPR, YMCA - Current.
Certified Lifeguard, YMCA - Current.
Certified Group Exercise Instructor, YMCA - Current
Certified Water Aerobics Instructor, MCA - Current
Certified Livestrong Instructor, YMCA - Current
Certified Multi Team Leader, YMCA - Current
Fiscal Management Training - 2023
Advanced Fiscal Management Training - 2023
Principles of Member Health and Wellness Training - 2022
Timeline
Director of Healthy Living
YMCA Of Greater Oklahoma City
06.2022 - Current
Store Manager
Plant
02.2021 - 06.2022
Top Seller
Bath And Body Works, Limited Brands
05.2016 - 02.2021
BBA - Business Administration
University of Science And Arts of Oklahoma
Associate of Arts - Liberal Arts And General Studies
Rose State College
No Degree - Pre-Medicine
Eastern New Mexico University
No Degree - Liberal Arts And General Studies
University of Central Oklahoma
Certified CPR, YMCA - Current.
Certified Lifeguard, YMCA - Current.
Certified Group Exercise Instructor, YMCA - Current
Certified Water Aerobics Instructor, MCA - Current
Certified Livestrong Instructor, YMCA - Current
Certified Multi Team Leader, YMCA - Current
Fiscal Management Training - 2023
Advanced Fiscal Management Training - 2023
Principles of Member Health and Wellness Training - 2022
Similar Profiles
Savanna TompkinsSavanna Tompkins
Youth and Family Lead at YMCA Of Greater Oklahoma CityYouth and Family Lead at YMCA Of Greater Oklahoma City