Summary
Overview
Work History
Education
Skills
Volunteer Work
Additional Information
Timeline
Generic

Jordan Kelley

Pittsburgh,PA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Team Manager

Panera Bread
06.2022 - Current
  • Coordinated team collaboration to share ideas and build best practices.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Delivered regular team meetings for aligned work towards common goals.
  • Recruited and trained high-performing team members, maintaining optimized customer service.

Sandwich Artist

Burger King
02.2023 - 04.2023
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.

Noodle Ambassador

Noodles & Company
05.2022 - 05.2022
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Worked with team to achieve sales goals for products.
  • Provided exceptional customer service to drive satisfaction.

Sauté Cook

Proper Brick Oven & Tap Room
11.2021 - 01.2022
  • Maintained neat appearance and clean uniform to project professionalism to customers.
  • Organized server tickets to expedite food orders.
  • Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
  • Performed thorough quality checks of food plating and presentation.

Baker

Dunkin' Donuts
01.2019 - 02.2019
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Store Closer

Wendy's
09.2018 - 11.2018
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

High School Diploma -

Pa Cyber
Pittsburgh Pa
11.2016

Skills

  • Staff Meetings
  • Weight Training
  • Path Planning
  • Staff Supervision
  • Staff Performance Management
  • Team Management Understanding
  • Stretching Expertise
  • Corrective Actions
  • Staff Development
  • Game Strategy
  • Safe Food Handling Practices
  • Contact Management Systems
  • Guest Relations

Volunteer Work

Im a volunteer leader for a non-profit youth ministry called "Young Life". I mentor teens in diverse low income areas around the east end of pittsburgh. I'm highly motivated to help kids learn early to be themselves and help set them up for the best possible future.

Additional Information

Faithful Member of Renaissance Pittsburgh, I attend services every Sunday, Community groups/Church activities, and church retreats.

Timeline

Sandwich Artist

Burger King
02.2023 - 04.2023

Team Manager

Panera Bread
06.2022 - Current

Noodle Ambassador

Noodles & Company
05.2022 - 05.2022

Sauté Cook

Proper Brick Oven & Tap Room
11.2021 - 01.2022

Baker

Dunkin' Donuts
01.2019 - 02.2019

Store Closer

Wendy's
09.2018 - 11.2018

High School Diploma -

Pa Cyber

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Jordan Kelley