Jordan Kemp
New York,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Education Staffing Services
09.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Promoted to building based substitute at a middle school full time
- Fulfilled any needs the school required.
Swim Instructor
Goldfish Swim School
05.2023 - 10.2023
- Taught various swimming methods for children ages 5 months to 12 years
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught class sizes of four to six students independently
- Looked after the safety of students as well as other instructors
Personal Shopper
Instacart
02.2021 - 09.2022
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Monitored service after sale and implemented quick and effective problem resolutions.
Packaging Lead
Marathon Commerce LLC
02.2020 - 01.2021
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
Education
Bachelor of Arts - Arts and Sciences
East Stroudsburg University
06.2019
Skills
- Proficient in Microsoft Office
- Proficient in Google Suite
- Proficient in Mac OS
- Proficient in Windows OS
- Problem Solving
- Crisis Management
- Communication
- Empathetic
- Adaptable
- Leadership Skills
- Direct
- Time Management
- Creative
- Well Rounded
- Productive
- Efficient
- Confident
- Driven
- Activity management
- Discipline
- Student tutoring
- Group and individual instruction
- Health and safety
- Relationship building and management
- Compliance
Certification
- New York State Health Insurance License
- Substitute Teaching Certification
Timeline
Swim Instructor
Goldfish Swim School
05.2023 - 10.2023
Substitute Teacher
Education Staffing Services
09.2022 - Current
Personal Shopper
Instacart
02.2021 - 09.2022
Packaging Lead
Marathon Commerce LLC
02.2020 - 01.2021
- New York State Health Insurance License
- Substitute Teaching Certification
Bachelor of Arts - Arts and Sciences
East Stroudsburg University
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