Jordan Kemp
Lamar,CO
Summary
Results-driven professional with expertise in long-term care, infection control, risk management, and HIPAA compliance. Proven ability to develop effective policies and enhance community health initiatives to drive organizational success. Dynamic leader with a proven track record in healthcare compliance and risk management. Known for developing impactful health policies and fostering collaboration with healthcare partners to enhance service delivery.
Overview
2027
2027
years of professional experience
Work History
Cashier/Associate Vice President
Frontier Bank
Lamar, Colorado
2025 - Current
- Responsible for ensuring reconciliation of all accounts in the Bank, to include the General Ledger
- Prepared the quarterly Call Report for the Bank for the Federal Reserve
- Ensured daily reconciliation of the Federal Reserve accounts
- Maintained Bank liquidity and ensured appropriate cash management in line with Bank priorities
- Collaborated with team members to enhance overall customer experience.
- Adhered to bank policies for handling sensitive information securely.
Dean of Enrollment Management and Student Success
Lamar Community College
Lamar, Colorado
2023 - 2025
- Maintained overall responsibility for growth and recruitment of college students
- Oversaw all non-academic departments to include Student Services, Financial Aid, Advising, Testing, Ancillary Support Services, and Registrar
- Managed budget allocation for departmental resources and initiatives.
- Oversaw faculty recruitment, training, and performance evaluations.
- Developed partnerships with local organizations to support community engagement.
- Ensured compliance with accreditation standards and institutional policies.
- Directed strategic planning initiatives to improve educational offerings at the college.
- Facilitated regular meetings with faculty, staff, students to discuss program goals and objectives.
- Developed long-term plans for growth of academic programs based on data analysis of enrollment trends.
- Advised senior administrators on strategic planning initiatives related to curricular development and assessment processes.
Director of Financial Aid
Lamar Community College
Lamar, Colorado
2022 - 2023
- Developed financial aid policies aligned with institutional goals and regulations.
- Collaborated with academic departments to ensure aid availability for students.
- Managed financial aid application processes using online systems and databases.
- Trained staff on financial aid procedures and compliance requirements.
- Analyzed student data to determine eligibility for various financial aid programs.
- Conducted workshops to educate students about financial aid options and resources.
- Reviewed and processed financial aid appeals efficiently and accurately.
- Developed policies and procedures related to awarding funds based on need or merit criteria.
- Coordinated audits conducted by internal or external auditors.
Program Manager
Prowers County
Granada, Colorado
2021 - 2022
- Built the Prowers County Medicaid Overflow Processing Center from the ground up
- Hired and ensured professional development of all initial staff for the Center
- Managed stakeholder communication to promote transparency and collaboration.
- Facilitated team meetings to discuss progress and address challenges.
- Implemented process improvements to enhance operational efficiency within programs.
- Oversaw budget management and expenditure tracking for program initiatives.
- Created training materials to support staff development and knowledge sharing.
- Assessed program risks and developed mitigation strategies to minimize impact.
- Managed external client and business partner relationships.
- Developed and maintained project timelines for effective resource allocation.
- Coordinated program activities and ensured alignment with county objectives.
Deputy Director of Public Health
Alamosa County Public Health Department
Alamosa, Colorado
2019 - 2020
- Continued to operate the Home Health Program for Alamosa County as the Home Health Administrator
- Developed public health policies to enhance community health initiatives.
- Coordinated training programs for staff on health regulations and best practices.
- Managed budgets for various public health projects and programs.
- Collaborated with community organizations to promote health education campaigns.
- Supervised program evaluation processes to ensure compliance with state standards.
- Presented health data and reports to local government and stakeholders.
- Led strategic planning sessions to address public health challenges in the area.
- Established partnerships with healthcare providers to improve service delivery systems.
- Represented the department at meetings, conferences, workshops.
Home Health Administrator
Alamosa County Public Health Department
Alamosa, Colorado
2018 - 2020
- Managed daily operations of home health services for community health needs.
- Coordinated care plans with healthcare providers and patient families effectively.
- Supervised staff training and development for compliance with health standards.
- Implemented policies to ensure quality care and safety for patients.
- Facilitated communication between departments to enhance service delivery.
- Monitored patient records for accuracy and adherence to regulations.
- Evaluated program effectiveness through regular assessments and feedback collection.
- Led initiatives to improve patient satisfaction and service efficiency consistently.
- Analyzed financial data to develop budgets and monitor expenses.
- Developed policies and procedures to ensure compliance with federal, state, and local regulations.
EMD-Q, 911 Dispatcher Lead
Weld County 911
Greeley, CO
2014 - 2018
- Managed emergency calls and assessed urgent situations for appropriate response.
- Coordinated with police, fire, and medical services to ensure effective communication.
- Documented incident details accurately for record-keeping and analysis.
- Trained new dispatchers on protocols and emergency response procedures.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
Firefighter Engineer/EMT-IV
Lamar Fire and Emergency Services
Lamar, CO
2013 - 2014
- Served as Quality Assurance Officer for the organization
- Served as Infection Control Officer for the organization
- Responded to emergency calls for fire suppression and rescue operations.
- Operated firefighting equipment and tools during emergency situations.
- Assisted in training new firefighters on safety protocols and operational procedures.
- Conducted public education sessions on fire safety and prevention measures.
- Collaborated with local agencies during community events and emergency drills.
- Maintained accurate records of incidents, equipment usage, and training activities.
Education
Master of Science - Healthcare Management And Administration
Colorado State University- Global Campus
Greenwood Village, CO2017-07
Bachelor of Science - Healthcare Management And Administration
Colorado State University- Global Campus
Greenwood Village, CO2015-06
Associate of Arts - General Studies
Lamar Community College
Lamar, CO2012-05
Skills
- Infection control program development
- Long-Term Care Compliance, both skilled and non-skilled
- Risk management and mitigation
- Healthcare compliance program development
- HIPAA compliance and auditing
- Sentinel event investigation
- Collaboration with healthcare partners
- Executive leadership
- Public speaking
- Budget oversight
Affiliations
Board Member of High Plains Community Health Center FQHC - 2024
Steering Committee Member of the San Luis Valley Healthcare Coalition - 2019
Steering Committee Member of the San Luis Valley Healthcare Coalition - 2019
Additional Relevant Experience
- Developed the HIPAA Compliance program for Alamosa County Public Health and handled several breaches of patient data to include investigation and notification of affected parties
- Investigated multiple Sentinel events with Alamosa County Public Health, to include report preparation, submission, and presentation
- Served as Infection Control Officer for Lamar Ambulance Service during my time as an Engineer/EMT with the organization
- Successfully navigated a shortage of IV fluid for Lamar Ambulance Service in 2014
- Served as an EMD-Q, performing quality review of medical calls for Weld County 9-1-1 during my time as a dispatcher there
Timeline
Cashier/Associate Vice President
Frontier Bank
2025 - Current
Dean of Enrollment Management and Student Success
Lamar Community College
2023 - 2025
Director of Financial Aid
Lamar Community College
2022 - 2023
Program Manager
Prowers County
2021 - 2022
Deputy Director of Public Health
Alamosa County Public Health Department
2019 - 2020
Home Health Administrator
Alamosa County Public Health Department
2018 - 2020
EMD-Q, 911 Dispatcher Lead
Weld County 911
2014 - 2018
Firefighter Engineer/EMT-IV
Lamar Fire and Emergency Services
2013 - 2014
Master of Science - Healthcare Management And Administration
Colorado State University- Global Campus
Bachelor of Science - Healthcare Management And Administration
Colorado State University- Global Campus
Associate of Arts - General Studies
Lamar Community College