Jordan Key
Copperas Cove
Summary
Flexible hard worker ready to learn and contribute to team success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Personal Banker
First Heroes National Bank
Fort Hood
01.2023 - 02.2026
- Assisted customers with account inquiries and product selections, enhancing customer satisfaction and ensuring informed decisions.
- Processed loan applications and guided clients through approval steps, facilitating timely access to funds.
- Educated clients on financial products, services, and benefits, promoting financial literacy and informed investment choices.
- Managed daily cash transactions and balanced cash drawers accurately.
Sales Representative
Killeen Certified
Killeen
12.2021 - 11.2022
- Guided customers in vehicle selection, enhancing their understanding of product features.
- Managed sales paperwork for vehicle purchases, ensuring accuracy and efficiency in transactions.
- Collaborated with finance team to secure customer financing options.
- Conducted follow-up communication to confirm customer satisfaction and address any post-sale concerns.
- Reviewed monthly performance against targets set by management team.
Sales Representative
Bates Nissan
Killeen
04.2021 - 12.2021
- Guided customers in vehicle selection and delivered detailed product information to enhance purchasing decisions.
- Facilitated test drives to showcase vehicle features and performance, engaging customers in the buying process.
- Updated and communicated dealership inventory and promotions to effectively inform clients and support sales efforts.
- Attended training sessions to enhance product knowledge and sales techniques.
Overnight Stocker
HEB
Temple
03.2020 - 04.2021
- Stocked shelves with merchandise to enhance organization and ensure product availability.
- Operated pallet jack to transport products efficiently throughout the store.
- Coordinated with team members for timely restocking of high-demand items to meet customer needs.
- Removed product from boxes and arranged on shelves according to merchandising guidelines for optimal display.
Kitchen Team Member
Cinergy Entertainment Group
Copperas Cove
05.2018 - 04.2020
- Prepared and assembled food items to meet quality standards and customer expectations.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
- Communicated effectively with front-of-house staff to coordinate orders and service flow.
- Maintained cleanliness and organization of kitchen equipment and workstations to promote a safe and efficient work environment.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2019
Some College (No Degree) - Emergency Medical Technician
Central Texas College
Killeen, TXSkills
- Patient assessment
- Basic life support
- Cardiac monitoring
- Critical thinking
- Calm under pressure
- Loan processing
- Account management
- Financial advising
- Risk assessment
- Cash handling
- Customer relationship management
- Customer service
- Performance tracking
- Sales growth
Timeline
Personal Banker
First Heroes National Bank
01.2023 - 02.2026
Sales Representative
Killeen Certified
12.2021 - 11.2022
Sales Representative
Bates Nissan
04.2021 - 12.2021
Overnight Stocker
HEB
03.2020 - 04.2021
Kitchen Team Member
Cinergy Entertainment Group
05.2018 - 04.2020
High School Diploma -
Copperas Cove High School
Some College (No Degree) - Emergency Medical Technician
Central Texas College