Jordan Kimmel
Cocoa,FL
Overview
8
8
years of professional experience
Work History
Marketing Associate
Direct Buy
Orlando, FL
01.2009 - 01.2012
- Made outbound calls to up to 300 customers daily to set appointments for memberships
- Transferred interested customers to Marketing Dept to finalize membership
- Maintained customer database with updated information
Sales Associate / Customer Service
PRC
Maitland, FL
01.2007 - 12.2007
- Contacted business executives to solidify sales appointments of digital press machines
- Offered product recommendations depending on company necessities
- Maintained customer database; recorded account notes for sales person references
Sales / Customer Retention and Service
America On Line (A.O.L.)
Orlando, FL
01.2004 - 01.2005
- Retained member accounts by informing them on the advantages of keeping the service
- Upsold additional service packages and upgrades
- Provided technical support ensuring customer satisfaction
- Remained current on service updates via email and internet
Education
Marketing
Valencia Community College
Adult Education - GED
Skills
Excellent Customer Service skills
Computer literate- able to navigate through multiple windows
Capable of typing 40 WPM
Strong call center experience
Timeline
Marketing Associate
Direct Buy
01.2009 - 01.2012
Sales Associate / Customer Service
PRC
01.2007 - 12.2007
Sales / Customer Retention and Service
America On Line (A.O.L.)
01.2004 - 01.2005
Marketing
Valencia Community College