Jordan Knudsvig
Fargo
Summary
Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician Trainee
Southpointe Pharmacy
01.2025 - Current
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Completed insurance forms and billed insurance companies.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Certificate - Pharmacy Technician
Penn Foster Career School
Scranton, PA01-2026
Skills
- Production leadership
- Inventory organization
- Medication counting
- Patient confidentiality
- Proper labeling
- Manual and automated medication dispensing
- Medication dispensing
- Insurance billing
- Effective communication skills
Timeline
Pharmacy Technician Trainee
Southpointe Pharmacy
01.2025 - Current
Certificate - Pharmacy Technician
Penn Foster Career School