JORDAN KNUPFER
Summary
Enthusiastic professional experienced with working in a recreational facility. Highly organized and motivated worker with excellent interpersonal and communication skills, as well as a passion for helping people become more active. Experienced in providing exceptional customer service, meeting safety protocols, and helping to ensure a positive experience for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EMT-Basic
Royal Ambulance
12.2023 - Current
- Ensure that all EMS vehicles are properly stocked with necessary supplies at all times
- Utilize most up to date knowledge of treatment protocols and methods in constantly changing environment
- Communicate effectively with nursing staff
- Transport patients between care facilities
Lifeguard Supervisor
Aqua Adventure
05.2021 - Current
- Manage aquatic staff and ensure safety protocols are followed
- Ensures all lifeguards report for shift, if not adjust staffing as needed
- Review staffing to determine what rotation of staff will take place each shift
- Coordinate the setting up of all equipment needed for the guests, like inner tubes
- Test E-Stops to ensure they are in working order prior to opening
- Prior to start of shift fill large water jugs for guards to have accessible water during the day
- Check water clarity with guards throughout shifts
- Throughout the day check that guards are drinking water and fill their water bottles as needed
- Respond during emergency situations; administering appropriate first aid, if necessary
Host
BJ's Restaurant and Brewhouse
12.2022 - 04.2023
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours
Skills
- Incident Reporting
- Safety Management
- Team Management
- Emergency Response
- Customer Service
- Adaptability
Certification
- EMT-BLS
- Lifeguard Instructor
- Shallow Water Lifeguard
Timeline
EMT-Basic
Royal Ambulance
12.2023 - Current
Host
BJ's Restaurant and Brewhouse
12.2022 - 04.2023
Lifeguard Supervisor
Aqua Adventure
05.2021 - Current