Jordan Kobberstad
YAKIMA,WA
Summary
Detail-oriented Medical Surgical Assistant with expertise in patient preparation, surgical assistance, and post-operative care. Strong communication and teamwork skills enhance collaboration within fast-paced medical environments. Focused on improving patient outcomes through effective support and engagement with healthcare professionals.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Office Medical Surgical Assistant
Valley Dermatology
Yakima, Washington
09.2024 - Current
- Coordinated patient communication via phone, addressing questions and concerns while providing clear, professional information prior to scheduled procedures.
- Assisted with surgical procedures, staying organized, composed, and attentive in a fast-paced environment.
- Communicate with patients and staff to coordinate needs, resolve issues, and support smooth daily operations.
- Maintained surgical schedules, ensuring daily appointments and workflows remained organized and on time.
- Maintain accurate operating-room charts and documentation with strong attention to detail and confidentiality.
- Order and monitor supplies to support daily operations and ensure necessary materials are available.
- Process cash and debit payments accurately while providing professional customer service.
Pre-K Teacher
KinderCare Learning Centers
Yakima, Washington
01.2019 - 09.2024
- Taught foundational skills including spelling, name recognition, letters, numbers, and early learning concepts.
- Managed a structured classroom environment while balancing multiple responsibilities, schedules, and individual needs.
- Promoted respectful communication, cooperation, and positive behavior among students.
- Communicated professionally and compassionately with parents and families regarding children’s progress, needs, and daily activities.
- Built trusting relationships with families through consistent, responsive, and professional communication.
- Maintained classroom records and followed established procedures for student care, safety, and daily operations.
- Responded calmly and professionally to questions, concerns, and unexpected situations.
Education
Certified Medical Assistant -
Charter College
Yakima, WA 12.2023 - 07.2024
Skills
- Administrative & Operations Support
- Scheduling & Calendar Coordination
- Records & Document Management
- Confidential Information Handling
- Data Entry & Accurate Documentation
- Supply Ordering & Inventory
- Cash & Debit Payment Processing
- Microsoft Word, Excel, Publisher & PowerPoint
- Multitasking & Prioritization
- Problem Solving
- Attention to Detail
- Professional Phone Communication
- Customer & Family Service
- Compassionate Communication
- Professionalism & Discretion
- Team Collaboration
References
References available upon request.
Timeline
Office Medical Surgical Assistant
Valley Dermatology
09.2024 - Current
Certified Medical Assistant -
Charter College
12.2023 - 07.2024
Pre-K Teacher
KinderCare Learning Centers
01.2019 - 09.2024