Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Lee

Miami,FL

Summary

PROFESSIONAL Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Beach Attendant

Boucher Brothers
Miami, FL
03.2025 - Current
  • Provided customer service support to address patron complaints or requests promptly.
  • Provided towels, chairs, umbrellas, and other items to beachgoers upon request.
  • Maintained a safe environment by monitoring activities on the beach.
  • Performed maintenance tasks such as cleaning sand off walkways or raking beaches.
  • Greeted beach visitors and answered questions about the beach and surrounding area.

Morning Merchandiser

Costco Wholesale
Lexington, KY
09.2024 - 01.2025
  • Efficiently restocked shelves and organized inventory to ensure products were readily available for customers

Electrician Apprentice

Aerotek
Lexington, KY
03.2023 - 07.2023
  • Assisted journeyman electricians in the installation, maintenance, and repair of electrical systems
  • Followed safety protocols and procedures to ensure a safe working environment for self and team members
  • Read blueprints, schematics, and technical diagrams to understand electrical system layouts
  • Measured, cut, and bent conduit pipes using hand tools and power equipment
  • Pulled wires through conduits to connect outlets, switches, lighting fixtures, and other electrical components

Electrician

Dixon Electric
Lexington, KY
01.2023 - 02.2023
  • Inspect electrical components and ensure building systems comply with safety regulations, and also specializing in the design, installation, repair and maintenance of electrical system

Server

Red Lobster
Lexington, KY
06.2022 - 09.2022
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset tables to keep dining room and work areas clean
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers

Server

J Alexander
Lexington, KY
03.2021 - 05.2022
  • Assisting customers by helping them with their concerns and resolving their problems
  • Managing numerous amounts of employees while making sure various assignments are completed within the establishment
  • Providing basic technical support for clients on a wide range of company products and resolving issues at a high percentage
  • Maintained employees various tasks within the establishment, making sure various duties were taken care of
  • Mentored/ Trained new onboarding employees
  • Served customers at their tables
  • Greeted customers and providing them with excellent customer service

Server Shift Leader

Chop House
Lexington, KY
01.2018 - 11.2020
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset tables to keep dining room and work areas clean
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers

Education

Associates - Business Administration Management

Miami Dade College
Miami
01.2016

Skills

  • Low voltage
  • Electrical experience
  • Cool Under Pressure
  • Customer Relationship
  • Customer Service
  • Driving
  • Power tools
  • Electrical wiring
  • High-Volume Dining
  • Maintaining Clean Work
  • Hand tools
  • Team Player
  • Suggestive selling
  • Dining customer service
  • Cash handling
  • Electrical systems
  • Conflict and Complaint Rapport Management Resolution
  • Customer service
  • Sales techniques

Certification

Electrical License, Electrician Apprentice

Timeline

Beach Attendant

Boucher Brothers
03.2025 - Current

Morning Merchandiser

Costco Wholesale
09.2024 - 01.2025

Electrician Apprentice

Aerotek
03.2023 - 07.2023

Electrician

Dixon Electric
01.2023 - 02.2023

Server

Red Lobster
06.2022 - 09.2022

Server

J Alexander
03.2021 - 05.2022

Server Shift Leader

Chop House
01.2018 - 11.2020

Associates - Business Administration Management

Miami Dade College

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