JORDAN CONNELLY
Lewistown,MT
Summary
Ward Clerk experienced in hospital environments and skilled in handling both administrative and patient-focused tasks. Excellent time management skills and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
12
12
years of professional experience
Work History
Certified Nurse Assistant/ Ward Clerk, Ward Clerk
Central Montana Medical Center
11.2020 - Current
- Organized paperwork for doctors, nurses and patients.
- Documented latest information in computer system and printed paperwork.
- Monitored inventory levels and advised management of need for replenishment.
- Filled out records, staffing sheets and patient documents.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maintained patient confidentiality in line with HIPAA regulations.
- Managed incoming calls and directed to appropriate department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
Certified Nurse Assistant
Holy Rosary Health Care
01.2019 - 10.2020
- Providing hands on care to patient on the inpatient medical/surgical floor
- Assist patients with healing and recovery after surgery.
- Clear communication with care team regarding patients needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for patients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
Certified Nurse Assistant
VA Community Living Center
01.2015 - 10.2020
- Assist Veteran's appointments local and out of town, obtaining information regarding veteran's care and documenting
- Attend care plan meetings regarding Veteran, providing feedback on Veterans care and concerns
- Blood glucose testing continual mandatory education
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Hotel Receptionist
Sleep Inn Hotel
06.2012 - 09.2012
- Answering the phone, faxing paperwork, and assisting manager with day-to-day tasks.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
Office Assistant
World Health Organization
05.2011 - 08.2011
- During the summer of 2011, I worked for Dr. Tayib Al Hafez, of the World Health Organization.
- During my time there, the position entailed inputting data for statistical purposes, analyzing reviews, providing customer service by answering telephones and taking messages.
- I gained experience with Microsoft Office.
Education
Coursework toward Associates in nursing. Classes complete Algebra 1, English and Writing 101, Intro to Psychology, Anatomy and Physiology 1 & 2, Intro to Chemistry , Sociology -
No Degree - Pre Nursing
Miles Community College
Miles City, MTSkills
- Quick Problem Solver
- Medical Procedures Understanding
- Responding to Emergencies
- Symptom Documentation
- Observation Documentation
- EMR Systems
- Efficient and Reliable Team Player
Timeline
Certified Nurse Assistant/ Ward Clerk, Ward Clerk
Central Montana Medical Center
11.2020 - Current
Certified Nurse Assistant
Holy Rosary Health Care
01.2019 - 10.2020
Certified Nurse Assistant
VA Community Living Center
01.2015 - 10.2020
Hotel Receptionist
Sleep Inn Hotel
06.2012 - 09.2012
Office Assistant
World Health Organization
05.2011 - 08.2011
Coursework toward Associates in nursing. Classes complete Algebra 1, English and Writing 101, Intro to Psychology, Anatomy and Physiology 1 & 2, Intro to Chemistry , Sociology -
No Degree - Pre Nursing
Miles Community College
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