Jordan Lewis
Shelbyville,TN
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.I am a dependable and hard worker and give my all in everything I do. I would be a true asset to your team.
Overview
6
6
years of professional experience
Work History
Pickup Department Associate
Kroger
Murfreesboro, Tennessee
07.2018 - 06.2024
- Monitored stock levels to ensure that sufficient quantities were available at all times.
- Responsible for cash register operations and credit card transactions.
- Verified accuracy of shipments received from vendors against purchase orders.
- Handled phone calls regarding store policies, product availability, pricing information and order placement.
- Performed daily cleaning duties such as dusting and sweeping the sales floor.
- Assisted customers in finding items, answering questions and providing advice.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Greeted every guest enthusiastically, making exemplary customer satisfaction first priority.
- Exceeded customer expectations by listening to customer needs, finding products that met needs and providing in-depth information about products.
Order Selector
Walmart Distribution Center
Shelbyville, Tennessee
11.2022 - 01.2023
- Performed regular cycle counts of inventory in designated areas.
- Weighed merchandise as required ensuring compliance with company standards.
- Provided assistance with stocking duties when necessary during peak periods.
- Stayed abreast of new developments in warehouse operations technologies and processes.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
Education
High School Diploma -
Community High School
Unionville, TN05-2020
Skills
- Product Knowledge
- Exceeding Customer Expectations
- Adaptability
- Customer Assistance
- Payment Processing
- Inventory and Stocking
- Cash Register Operation
- Team building
- Excellent Communication
- Multitasking
- Ability to Lift 40 pounds
- Adaptable and Flexible
- Self Motivation
- Flexible Hours
- Customer Service
- Positive Customer Engagement
- Reliability
- Reliable and Responsible
- General Labor
- Materials Movement
- Loader Operation
- Following Instructions
Timeline
Order Selector
Walmart Distribution Center
11.2022 - 01.2023
Pickup Department Associate
Kroger
07.2018 - 06.2024
High School Diploma -
Community High School