Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan lewis

Houston

Summary

Results-driven Shift Leader with proven expertise in team leadership, cash handling, and customer service. Demonstrated ability to enhance store operations and train staff effectively.

Overview

1
1
year of professional experience

Work History

Shift Leader

Twistee Treat
Houston, TX
01.2025 - 02.2026

Oversaw weekly store opening and closing procedures to ensure smooth operations. Effectively managed cash in safe and register, minimizing discrepancies. Kept store fully stocked during every shift to optimize sales potential. Maintained cleanliness and orderliness within store environment. Provided excellent customer service, resulting in high levels of customer satisfaction.

  • Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Organized staff schedules to optimize labor costs while maintaining service quality.
  • Completed cash and credit card transactions accurately using POS software.

Education

High School Diploma -

Cypress Creek High School
Houston, TX
06.2026

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Team supervision
  • Staff supervision

Timeline

Shift Leader

Twistee Treat
01.2025 - 02.2026

High School Diploma -

Cypress Creek High School
Jordan lewis