Jordan Liebrich
Sedona,AZ
Summary
Creative Sound Technician with strengths in recording, editing and mixing. Offering diverse background with expertise in Ableton Live and Audio Production. Articulate communicator with strong organization skills. Performed as a DJ in Las
Vegas, NV, San Bernardino, CA and San Diego, CA. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Passionate about anything audio related, constantly seeking self improvement and always looking to gain experience in all aspects of life.
Overview
11
11
years of professional experience
Work History
Motor Transportation Operator
United States Marine Corps
07.2012 - 07.2016
- Served as point of contact for customers and staff on subjects including Gear, Troops, and Safety Vehicles by applying customer service and interpersonal skills.
- Sourced, distributed and monitored usage of equipment required to achieve transportation operational goals in line with financial targets.
- Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
- Maintained workplace safety by involving employees in order to maximize engagement and team morale.
- Stacked and transported all overstock to storage areas.
Sales Associate
Spirit Halloween
10.2017 - 11.2017
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed returned items in accordance with store policy.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Worked closely with front-end staff to assist customers.
Sales Associate
The Ups Store
02.2018 - 08.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Helped average of 40 customers per day by responding to inquiries and locating products.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through system and coordinated product deliveries.
- Educated customers on product and service offerings.
Sales Associate
The Ups Store
02.2019 - 10.2019
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Stayed up to date on store promotions, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through system and coordinated product deliveries.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Golf Shop Assistant
Sedona Golf Resort
02.2021 - Current
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Modeled professional conduct and safe working habits throughout club and encouraged others to follow safety protocols.
Education
Bachelor of Arts - Audio Production
The Art Institute of California
San Diego, CABachelor of Arts - Audio Production
The Art Institute of California
San Bernardino, CABachelor of Arts - Audio Production
Los Angeles Film School - Hollywood
Los Angeles, CA08.2020
Skills
- Customer service
- Verbal/written communication
- Inventory control procedures
- Active listening
- Customer- and service-oriented
- B2B sales and customer service
- Excellent communication skills
- Outgoing personality
- Sales expertise
- Time management ability
- Product Sales
- Cash register operation
- Money handling
- Inventory management
- Merchandising knowledge
- Listening skills
- Strategic planning
- Sales development
- Retail merchandising expertise
- Answering Customer Questions
- Cash Handling
- Engaging with Diverse Customers
- Team Cooperation
- Voice Recording
- Equipment Maintenance
- Critical Thinking
- Song Composition
- Time Management
- Active Listening
- Pro Tools
- Mixing and Mastering
- Team Collaboration
Accomplishments
- Mentored 3 new sales associates.
- Fulfilled all supervisory duties when Store Manager was on vacation.
- Creative Problem Solving: - Resolved product issue through consumer testing.
Additional Information
Part Time DJ/ Producer with 4 successful live performances.
DJing, Producing, Mixing & Mastering, Exercise, Hiking, Swimming, Networking
Jordan Liebrich, also known as "JAIRU" is an Electronic Music Producer based out of Sedona, AZ. He started making music in 2016 and over the span of his career has specialized in producing Trap EDM and Dubstep. JAIRU has been featured in multiple mixes such as "Eazy & Friends Radio Guest Mix - Adam Annella", "FUXWITHIT Guest Mix 128 - blurrd vzn", "[the blurry tapes vol. 5]" and "Excision Presents: Lost Lands 2022". Furthermore, he has had support from the likes of ATLiens, Brainrack, Excision, DJ Afterthought, DJ Diesel and Yultron. He attended The Art Institute of San Diego from 2016-2018 and The Los Angeles Recording School from 2018-2020 and has received his Bachelor Degree in Audio Production. JAIRU has performed live at venues such as Atomic Night Club, The Space (Las Vegas) and Blonde Bar in San Diego and looks forward to performing at many more.
Timeline
Golf Shop Assistant
Sedona Golf Resort
02.2021 - Current
Sales Associate
The Ups Store
02.2019 - 10.2019
Sales Associate
The Ups Store
02.2018 - 08.2018
Sales Associate
Spirit Halloween
10.2017 - 11.2017
Motor Transportation Operator
United States Marine Corps
07.2012 - 07.2016
Bachelor of Arts - Audio Production
The Art Institute of California
Bachelor of Arts - Audio Production
The Art Institute of California
Bachelor of Arts - Audio Production
Los Angeles Film School - Hollywood
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