Jordan Little
Bay City
Summary
Assistant manager with 7 years of experience in high-volume operations, specializing in problem-solving, decision-making, and workflow management. Proven ability to handle multiple priorities, manage accuracy, and resolve issues efficiently. Highly organized and dependable, with strong attention to detail and the ability to work independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tropical Smoothie Cafe
Saginaw, MI
06.2019 - Current
- Led team in daily operations, ensuring adherence to quality and safety standards.
- Developed training programs for new staff, enhancing service efficiency and customer satisfaction.
- Implemented promotional strategies to increase product visibility and drive sales growth.
- Utilized strong multitasking abilities to manage multiple tables simultaneously while maintaining excellent service levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Crew Member
Burger King
Saginaw, MI
06.2018 - 05.2019
- Delivered exceptional customer service, ensuring positive dining experiences through attentive interaction and prompt order fulfillment.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards and maintaining cleanliness protocols.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Carrollton High School
Saginaw, MISkills
- Problem-solving
- Time management
- Decision-making
- Team leadership
- Communication
Certification
Servsafe
Timeline
Assistant Manager
Tropical Smoothie Cafe
06.2019 - Current
Crew Member
Burger King
06.2018 - 05.2019
High School Diploma -
Carrollton High School