Jordan Loeffler
Plainfield,IL
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
8
8
years of professional experience
Work History
Key Account Manager
Despir Logistics
09.2023 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed and delivered presentations to key customers to position products and services.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
Drop Trailer Account Representative Captain (LAE)
Total Quality Logistics (TQL)
01.2020 - 08.2023
- Managing the movement of goods for new and existing customers
- Implementing new marketing and sales strategies
- Providing superior customer service
- Leading a team to personal and organizational growth
- Understanding the logistical and communicational aspect of mapping product and freight movement
Sales Associate
Orange Theory Fitness
05.2019 - 12.2019
- Conduct telephone inquiries, follow-up calls, and customer care calls
- Reach weekly/monthly sales goals
- Develop rapport and trusting relationships with clientele
Event Operations Coordinator
Entertainment Lockers
05.2016 - 09.2020
- Acted as sales service representative at large scale events such as music festivals, concerts, and large-scale venues
- Sold lockers and cellphone charging service
- Assist customers with all issues or questions about our services
- Handled the loading and out of company contracted equipment
- Acted as the team lead during the manager's absence
- Assisted in the successful planning and execution of various events, contributing to their overall success.
Education
Bachelor of Arts - Business, Sports Management, Business communications
Concordia University Chicago
River Forest, Illinois05.2019
Skills
- Analytical skills
- Strong collaboration
- Understanding complex instructions
- Accountability
- Detailed Oriented
- Client Needs Assessment
- Account Retention
- Needs analysis
- Lead Generation
- Problem-Solving
- Task Prioritization
Leadershiproles
Drop Trailer Captain, 10/01/21, 08/23/2023
Timeline
Key Account Manager
Despir Logistics
09.2023 - Current
Drop Trailer Account Representative Captain (LAE)
Total Quality Logistics (TQL)
01.2020 - 08.2023
Sales Associate
Orange Theory Fitness
05.2019 - 12.2019
Event Operations Coordinator
Entertainment Lockers
05.2016 - 09.2020
Bachelor of Arts - Business, Sports Management, Business communications
Concordia University Chicago