Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JORDAN LOWRY

Edmond,OK

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Advocate III

WEOKIE Federal Credit Union
06.2025 - Current
  • Collaborated with team members to identify areas for improvement and implement new strategies for better member support.
  • Managed escalated cases effectively, working closely with supervisors to ensure successful outcomes for all parties involved.
  • Provided input and ideas to support the development of training content, with the goal of enhancing and improving knowledge retention for employees.
  • Provided valuable input during strategic planning sessions aimed at enhancing the overall member experience within the organization.
  • Worked closely with other departments as needed to resolve cross-functional matters impacting members'' experiences positively.

Counselor

WEOKIE Federal Credit Union
06.2023 - 06.2025
  • Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
  • Educated clients on various investment options, empowering them to make informed decisions about their finances.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Proven ability to learn quickly and adapt to new situations.


Bank Teller

WEOKIE Federal Credit Union
05.2022 - 06.2023
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.


Education

High School Diploma -

Waurika High School
Waurika, OK
05.2020

Skills

  • Flexible and Adaptable
  • Training and Development
  • Cultural Awareness
  • Attention to Detail
  • Decision Making
  • Written Communication
  • Planning and Coordination

Certification

CCUFC- Certified Credit Union Financial Counselor. EXP:09/26



Timeline

Member Advocate III

WEOKIE Federal Credit Union
06.2025 - Current

Counselor

WEOKIE Federal Credit Union
06.2023 - 06.2025

Bank Teller

WEOKIE Federal Credit Union
05.2022 - 06.2023

High School Diploma -

Waurika High School

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