Jordan Macci
Pompton Lakes
Summary
Experienced Memory Care Coordinator with proactive approach to providing exceptional care for individuals with memory impairments. Effective leader and communicator, dedicated to creating and implementing engaging activities that promote cognitive function and enhance quality of life. Strong ability to manage and mentor staff, ensuring supportive and collaborative team environment. Committed to delivering personalized care plans that prioritize residents' well-being and dignity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Memory Care Coordinator
Sunrise Senior Living
10.2024 - Current
- Champion of resident care, delivering personalized support through validation techniques and maintaining strong relationships with residents and families
- Lead and mentor a diverse care team, fostering trust, collaboration, and accountability while ensuring adequate staffing and seamless shift coverage
- Design and Implement engaging memory care programs that promote life skills, daily engagement, and meaningful experiences for residents
- Ensure regulatory compliance with New Jersey state standards, maintaining accurate documentation, care plans, and daily reports
- Collaborate with wellness teams, doctors, and therapists to provide holistic care that prioritizes safety, health, and well-being
- Maintain open communication with families via phone calls, emails, and care plan meetings, offering education and support every step of the way
Stephen Minister
St. Mary's
10.2023 - Current
- I am volunteer lay caregivers trained to provide high-quality, one-to-one, Christ-centered care to people going through difficult times in life
Activities and Volunteer Coordinator
Sunrise Senior Living
09.2023 - 10.2024
- Selected by regional leaders for exemplifying Sunrise's Core Values and philosophy, mentoring new Activities and Volunteer Coordinators to ensure exceptional resident engagement and program delivery
- Designed and led engaging daily programs tailored to residents' interests, promoting social connection and well-being
- Increased family engagement through Smile software from 30% to 92% in one month and revived the Monthly Newsletter to enhance family communication
- Boosted exercise program attendance by integrating modern therapy practices and managed entertainment bookings, setup, and invoicing to enrich the community experience
Risk and Underwriting Lead Analyst
Cigna
02.2021 - 05.2023
- I created and presented multi-billion dollar pricing deals to executive leadership, leading to multi-year partnerships with clients like United Auto Workers and Highmark
Education
Master's degree - HealthCare Administration
Purdue Global
03.2026
Bachelor's degree - Finance
Penn State University
Skills
- Team Management
- Staff scheduling
- Dementia Care
- Family support
- Documentation proficiency
- Activity programming
- Assessments
Certification
- Certified Dementia Practitioner
- New Jersey Certified Assisted Living Administrator 56-hour Course
- EssentiALZ
- Basic Life Support (BLS)
Timeline
Memory Care Coordinator
Sunrise Senior Living
10.2024 - Current
Stephen Minister
St. Mary's
10.2023 - Current
Activities and Volunteer Coordinator
Sunrise Senior Living
09.2023 - 10.2024
Risk and Underwriting Lead Analyst
Cigna
02.2021 - 05.2023
Bachelor's degree - Finance
Penn State University
Master's degree - HealthCare Administration
Purdue Global