Operations manager with over 15 years in the petroleum inspection industry, overseeing multi-location operations and field personnel. Demonstrated success in client relationship management and operational compliance, driving safety and efficiency. Recognized for cultivating strong partnerships with industry leaders.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Location / Regional Manager
Saybolt
New Orleans, LA & Corpus Christi, TX
01.2024 - Current
Oversee regional operations across the New Orleans service area
Managed field personnel, operational scheduling, and customer service performance, enhancing service delivery in New Orleans region
Coordinated operational support and ensured compliance with company standards, maintaining operational integrity across service area
Build and maintain strong relationships with key clients including Valero, Glencore, SABIC, and Tricon Energy
Supported workforce development, safety initiatives, and operational efficiency, fostering a culture of safety and continuous improvement
Location Manager
Saybolt
Corpus Christi
01.2023 - 01.2024
Coordinated staffing, scheduling, and customer communication to enhance service delivery
Maintained operational performance and service quality standards to ensure client satisfaction
Developed strong customer relationships to drive account growth
Supervised field inspectors and operational staff
Managed daily branch operations and field activities
Field Supervisor
Saybolt
01.2022 - 01.2023
Supervised field inspection personnel, enhancing daily operations
Coordinated employee training, scheduling, and workflow processes
Monitored adherence to safety and operational procedures to maintain standards
Field Supervisor
Bureau Veritas
01.2021 - 01.2022
Oversaw field operations and inspections to ensure compliance with standards
Coordinated field assignments and workflow to optimize operational efficiency
Maintained customer relationships to uphold service quality and operational standards
Field Supervisor / Account Coordinator
Bureau Veritas
01.2016 - 01.2021
Supervised field personnel and optimized dispatch operations to enhance response times
Coordinated operational activities while managing customer accounts to ensure seamless service delivery
Supported reporting and scheduling processes while providing customer support to maintain satisfaction
Field Inspector / Dispatcher / Field Supervisor
Bureau Veritas
01.2013 - 01.2016
Oversaw field operations and managed personnel to maintain service quality
Conducted field inspections and coordinated dispatch to ensure operational efficiency
Managed logistics and facilitated customer service activities to enhance client satisfaction
Field Inspector
Saybolt
01.2010 - 01.2013
Prepared detailed inspection reports and maintained comprehensive documentation for compliance
Executed measurement and quality control procedures to ensure product integrity
Conducted petroleum and cargo inspections according to industry standards