Jessica Kirkland
Richmond
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
OPS Team Member
Lifetime Fitness Club
02.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
Life Skills Aide
Path Of Life Learning
09.2006 - 12.2023
- Fostered a safe space where all voices were valued during class discussions concerning diverse topics relevant to life skill development.
- Created customized visual aids to simplify complex concepts for improved comprehension among diverse learners.
- Evaluated student needs and adjusted teaching methods accordingly, resulting in increased engagement and participation.
- Organized community-based outings to promote real-world application of learned life skills.
- Monitored individual student progress using assessments tailored to each learner''s unique strengths and weaknesses.
- Assisted special needs students with daily tasks to foster independence and personal growth.
Job Skill Trainer
Volunteers Of America
02.2022 - 10.2023
- Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
- Conducted regular assessments of children''s development, using results to inform individualized instruction strategies.
- Supported job-seeking efforts by offering assistance with resume writing, interview preparation, and workplace etiquette education for clients'' professional growth.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
Life Skills Instructor
Community For Human Resource
01.2019 - 09.2022
- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
- Helped clients to identify challenges and set goals.
- Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
- Coached clients through difficult life circumstances.
- Intervened in crisis situations to provide counseling and support.
- Helped to integrate clients in local community by teaching important social and work-related skills.
Direct Care Assistant
Educare Community Living
11.2013 - 01.2019
- Kept children and adolescents engaged in social networks and communities for personal health and growth.
- Maintained open lines of communication between healthcare professionals, patients, families, caregivers regarding treatment plans or updates in condition status.
- Promoted mental health through engaging conversations, activities, and social interactions tailored to individual needs.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
Special Education Paraprofessional
Alvin ISD
02.2012 - 01.2016
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Offered student support through special accommodations, extra assistance, and assessments.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Education
GED -
Texas Education Agency
Houston, TX1997
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solvingi
- Self-awareness
- Organization
- Flexibility
Certification
- CGFI - Certified Group Fitness Instructor
- Certified Paraprofessional
- Certified Reflexologist
- CPR
Timeline
OPS Team Member
Lifetime Fitness Club
02.2024 - Current
Job Skill Trainer
Volunteers Of America
02.2022 - 10.2023
Life Skills Instructor
Community For Human Resource
01.2019 - 09.2022
Direct Care Assistant
Educare Community Living
11.2013 - 01.2019
Special Education Paraprofessional
Alvin ISD
02.2012 - 01.2016
Life Skills Aide
Path Of Life Learning
09.2006 - 12.2023
GED -
Texas Education Agency
- CGFI - Certified Group Fitness Instructor
- Certified Paraprofessional
- Certified Reflexologist
- CPR
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