Jordan Mann
Russell Springs,KY
Summary
Dynamic professional with a proven track record at Don Franklin Ford, enhancing sales through expert customer relationship building and strategic sales development. Leveraged skills in upselling and cross-selling alongside a keen ability to improve customer service, significantly boosting client satisfaction. Skilled in both leadership and innovative sales strategies, consistently achieving and surpassing sales targets.
Overview
7
7
years of professional experience
Work History
Salesman
Don Franklin Ford
02.2020 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Installer/Sales Associate
Entersource
04.2019 - 02.2020
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Welder Foreman
Stephens Pipe & Steel
03.2018 - 04.2019
- Implemented cost-saving measures by optimizing resource usage and reducing waste materials in the fabrication process.
- Introduced new technology advancements such as robotic welding systems into the workplace, improving overall efficiency and productivity levels.
- Reduced workplace accidents by enforcing strict safety protocols and conducting regular safety training sessions.
- Coordinated with project managers to ensure accurate material procurement and allocation for projects.
Education
High School Diploma -
Penn Foster High School
Kentucky 06-2016
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Prospecting skills
- Objection handling
- Lead prospecting
- Cold calling
- Production leadership
- Customer service
- Performance improvement
Timeline
Salesman
Don Franklin Ford
02.2020 - Current
Installer/Sales Associate
Entersource
04.2019 - 02.2020
Welder Foreman
Stephens Pipe & Steel
03.2018 - 04.2019
High School Diploma -
Penn Foster High School
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