Jordan Marriott
Palm Bay,FL
Summary
Dynamic and results-driven professional with a proven track record at Vero Beach Roofing, Inc., and beyond. Excelled in roles requiring exceptional safety awareness and interactive communication skills, leading to enhanced customer satisfaction and project efficiency. Expert in utilizing specialized equipment and POS systems, significantly contributing to team targets and sales productivity improvements.
Diligent worker with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
6
6
years of professional experience
Work History
Roofing Crew Member
Vero Beach Roofing, Inc
06.2023 - Current
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
- Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
Sales Lead Manager
Journeys Shoe Store
03.2019 - 05.2023
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Attended weekly meetings to discuss and optimize strategies.
Restaurant Host
Bonefish Grill
03.2021 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
No Degree - Graphic Design
Morgan State University
Baltimore, MDHigh School Diploma -
North Point Highschool
Waldorf, MD05-2021
Skills
- Cleaning
- Self-discipline
- Interactive communication skills
- Safety awareness
- Verbal and written communication
- Hospitality service expertise
- Resilience and persistence
- Customer Engagement
- POS system use
- Inventory
Accomplishments
- Managed the Journeys award winning sales team and brought store out of $20,000 of previous debt, which led us to become one of the top three stores in the region.
Timeline
Roofing Crew Member
Vero Beach Roofing, Inc
06.2023 - Current
Restaurant Host
Bonefish Grill
03.2021 - 08.2021
Sales Lead Manager
Journeys Shoe Store
03.2019 - 05.2023
No Degree - Graphic Design
Morgan State University
High School Diploma -
North Point Highschool
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