Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Martinez

Nyssa

Summary

Dynamic and organized receptionist with proven expertise at Current Physical Therapy, enhancing client satisfaction through efficient appointment scheduling and exceptional communication skills. Streamlined front desk operations, improving efficiency and resolving customer issues effectively. Adept in data entry and maintaining organized filing systems, contributing to a welcoming and professional environment.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in any role given.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

1
1
year of professional experience

Work History

Receptionist

Current Physical Therapy
02.2025 - 09.2025
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed phone calls and inquiries, providing accurate information promptly.
  • Scheduled appointments using office management software for efficient time management.
  • Maintained organized filing systems, enhancing document retrieval efficiency.
  • Assisted with administrative tasks, supporting daily office operations effectively.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Receptionist

Eastern Oregon Dental Clinic
06.2024 - 02.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

High School Diploma -

Nyssa High School
Nyssa, OR

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting

Timeline

Receptionist

Current Physical Therapy
02.2025 - 09.2025

Receptionist

Eastern Oregon Dental Clinic
06.2024 - 02.2025

High School Diploma -

Nyssa High School