Amanda Hungate
Nyssa
Summary
Dedicated Pharmacy Technician with a proven track record at Medicap Pharmacy, skilled in medication dispensing and workflow optimization. Known for exceptional problem-solving abilities and maintaining strict HIPAA compliance, I enhanced pharmacy productivity and customer satisfaction through effective team collaboration and meticulous attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medicap Pharmacy
02.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy Technician
Albertson's Specialty Pharmacy
07.2019 - 02.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- was apart of the Pro Care Team. Helped manage shipments of specialty medications across United States.
Pharmacy Technician
Medicap Pharmacy
12.2016 - 07.2019
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Managed front end over the counter items.
- Ordered medications and other supplies as needed
Pharmacy Cashier
Rite Aid
09.2013 - 12.2016
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
Education
High School Diploma -
Nyssa High School
Nyssa, ORNo Degree - Phlebotomy And Specimen Processing
CWI Workforce Development
Nampa, ID12-2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Labeling accuracy
- Pharmacy law compliance
Certification
- CPhT - Certified Pharmacy Technician
- PT - Phlebotomy Technician
Timeline
Pharmacy Technician
Medicap Pharmacy
02.2020 - Current
Pharmacy Technician
Albertson's Specialty Pharmacy
07.2019 - 02.2020
Pharmacy Technician
Medicap Pharmacy
12.2016 - 07.2019
Pharmacy Cashier
Rite Aid
09.2013 - 12.2016
High School Diploma -
Nyssa High School
No Degree - Phlebotomy And Specimen Processing
CWI Workforce Development
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