Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Massey

Centreville,VA

Summary

Dedicated hospitality professional experienced in refined dining and upscale event service. Adept at navigating complex menus and coordinating coursed service to create a seamless, enjoyable guest experience, while maintaining composure in fast-paced, high-expectation environments and upholding the highest standards of professionalism and discretion.

Overview

8
8
years of professional experience

Work History

Server

RARE Steakhouse & Tavern
1595 I St NW, Washington, DC 20006
05.2018 - 04.2020
  • Delivered elevated, detail-oriented service in a high-end dining environment, ensuring an exceptional guest experience from arrival to departure
  • Demonstrated extensive knowledge of seasonal menus, wine pairings, and premium ingredients to provide personalized recommendations

Server

Bond 45, National Harbor MD
National Harbor, MD
08.2021 - 08.2024
  • Provided polished, professional service for high-volume events including corporate function sand private dining experiences
  • Executed precise banquet service techniques, including synchronized plate delivery and efficient table clearing
  • Maintained strict adherence to event timelines, ensuring seamless coordination with kitchen and event staff

Server

Acqua Bistecca
Washington, DC
09.2025 - Current
  • Executed a highly refined dining service experiences through precise service, sophisticated menu knowledge, and attention to guest preferences
  • Maintained composure and professionalism in a fast-paced, high-expectation environment
  • Collaborated seamlessly with kitchen and sommelier teams to ensure accurate timing and execution of multi-course meals

Education

High School Diploma -

James Madison University
Harrisonburg, VA
01-2012

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Northern Virginia Community College
01-2009

Skills

  • Advanced menu and ingredient knowledge
  • Formal table setting and presentation standards
  • High-volume service in upscale environments
  • Multi-course meal coordination and timingPOS systems and high-value transaction handling
  • Team collaboration with kitchen and front-of-house staff

Timeline

Server

Acqua Bistecca
09.2025 - Current

Server

Bond 45, National Harbor MD
08.2021 - 08.2024

Server

RARE Steakhouse & Tavern
05.2018 - 04.2020

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Northern Virginia Community College

High School Diploma -

James Madison University