Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Matthews

Bend,OR

Summary

Compassionate and dependable professional with a diverse background in customer service, labor, and team collaboration, seeking to transition into social work or human services. Experienced in fast-paced environments, with strong communication skills, a commitment to community well-being, and a hands-on approach to problem-solving.

Overview

9
9
years of professional experience

Work History

Senior Locate Technician

USIC
, OR
06.2021 - Current
  • Performed underground utility locating to ensure public and crew safety during excavation projects
  • Communicated daily with homeowners, contractors, and public officials to coordinate safe dig operations
  • Trained and mentored new technicians, supporting team development and adherence to safety protocols
  • Maintained detailed documentation, reports, and digital records of job sites and work performed
  • Demonstrated reliability, independence, and problem-solving in fast-paced field environments
  • Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.

Barback / Kitchen / Bouncer

San Simone
Bend, OR
09.2019 - 03.2020
  • Provided efficient service in a high-volume environment with strong attention to customer needs
  • Supported a safe and welcoming space for patrons; responded quickly to customer and staff concerns
  • Maintained cleanliness, organization, and bar readiness

Sales Associate

Simply Mac
Bend, OR
05.2019 - 03.2020
  • Delivered tailored customer service and technical support for electronic devices
  • Managed in-store repairs, product troubleshooting, and organization of customer orders
  • Ensured timely follow-through on service promises and contributed to store performance goals

Construction Worker

Webfoot Painting
Bend, Oregon
03.2017 - 04.2019
  • Coordinated project schedules and resources to meet deadlines and client expectations.
  • Implemented quality control measures to ensure standards were consistently met.
  • Resolved disputes among crew members while maintaining a safe working environment.

Education

Associate Degree (seeking) - Psychology

Central Oregon Community College
Bend, OR
06.2025

Certified Firefighter/First aid training -

CAL FIRE, Mendocino County
Ukiah, CA
04.2015

High School Diploma -

Ukiah High School / Independent Study Academy
Ukiah, CA
01.2015

Skills

  • Community service and public engagement
  • Conflict de-escalation and resolution
  • Crisis management
  • Employee training
  • Data documentation
  • Effective communication
  • Problem solving
  • Ethical conduct and integrity
  • Active listening
  • Documentation and reporting
  • First aid training

References

References available upon request.

Timeline

Senior Locate Technician

USIC
06.2021 - Current

Barback / Kitchen / Bouncer

San Simone
09.2019 - 03.2020

Sales Associate

Simply Mac
05.2019 - 03.2020

Construction Worker

Webfoot Painting
03.2017 - 04.2019

Associate Degree (seeking) - Psychology

Central Oregon Community College

Certified Firefighter/First aid training -

CAL FIRE, Mendocino County

High School Diploma -

Ukiah High School / Independent Study Academy

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