Jordan Mazzucco
TERRELL,TX
Summary
I am a dedicated professional educator with a robust background in the development and implementation of engaging curricula. I specialize in fostering a collaborative learning environment that promotes student growth and achievement. My expertise includes classroom management, lesson planning, and the ability to adapt to diverse educational needs. I am recognized for my reliability and flexibility, which contribute to the smooth and effective execution of teaching operations. My experience in curriculum development ensures that educational content adheres to established standards while actively engaging students. I employ a variety of teaching methodologies to address the different learning styles of students, thereby facilitating a comprehensive understanding of the subjects taught. I possess a profound knowledge of classroom management techniques that help maintain a productive and respectful learning atmosphere. As a business professional, I possess a keen eye for administrative excellence and customer service. I have established a proven track record in managing reception responsibilities with a high degree of accuracy, ensuring the seamless operation of daily activities and client satisfaction. I excel in collaborative settings and demonstrate adaptability to dynamic demands, showcasing my proficiency in multitasking and problem-solving. I have acquired extensive experience in overseeing front desk operations and creating a welcoming atmosphere for clients. My strong organizational skills and meticulous attention to detail enable me to streamline office operations effectively. Furthermore, I have a thorough understanding of effective communication techniques and customer service principles, which enhance the overall experience for visitors.
Overview
13
13
years of professional experience
Work History
Teacher
Bear Creek Lodge Learning Center
01.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
Teacher
Cornerstone
12.2022 - 01.2024
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Designed curriculum materials for special education students, facilitating inclusive learning.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Adapted teaching methods and materials to meet students' varying needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Fostered student curiosity and interest through creative hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
Receptionist
Jerry's Hyundai
12.2021 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Improved workflow by introducing more efficient document handling and organization practices.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Improved data privacy compliance with meticulous management of sensitive information.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Caregiver
Right At Home Health Care
01.2021 - 09.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained entire family's schedule and organized events.
Food Service Cashier
Spring Creek BBQ
07.2012 - 01.2021
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
- Promoted a safe and secure work environment by adhering to established safety protocols and reporting any potential hazards or incidents to management.
- Improved overall efficiency by assisting in the training of new hires on cashiering processes, policies, and best practices.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
- Managed multiple payment methods accurately, ensuring correct change was given and receipts were provided when needed.
- Complied with company policies regarding discounts, promotions, or special offers while processing transactions correctly.
Education
High School Diploma -
South Grand Prairie High School
Grand Prairie05-2015
Diploma - Medical Billing And Coding
Bryant & Stratton College
Online06-2025
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Motivating students
- Student engagement
- Parent-teacher communication
- Positive role model and mentor
- Growth mindset
- Classroom instruction
- Conflict resolution
- Child development
- Student assessment
- Social-emotional learning training
- Classroom technology
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Schedule management
- Document management
- Clerical support
- Calendar management
- Documentation and reporting
- Typing speed
- Tech-Savvy
- Bookkeeping
- Document control
- Call redirection
- Multitasking and prioritization
- Calm demeanor
- Multi-line telephone skills
- Billing and invoicing
- Documentation
- Basic math
- Call management
- Elderly care
- Respectful and compassionate
- Dependable and responsible
- Patient care
- Daily living assistance
- Emotional support
- Housekeeping
- Meal preparation
- Flexible schedule
- Patient companionship
Accomplishments
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
Timeline
Teacher
Bear Creek Lodge Learning Center
01.2024 - Current
Teacher
Cornerstone
12.2022 - 01.2024
Receptionist
Jerry's Hyundai
12.2021 - 11.2022
Caregiver
Right At Home Health Care
01.2021 - 09.2021
Food Service Cashier
Spring Creek BBQ
07.2012 - 01.2021
High School Diploma -
South Grand Prairie High School
Diploma - Medical Billing And Coding
Bryant & Stratton College
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