Jordan McCloney
Retail Management
Missoula,MT
Summary
Results-driven retail specialist with 2 years of management and 5 years of associate experience. Well-versed in stocking and merchandising product and planning promotional displays, among other logistic operations. Motivated team player with expertise in conducting inventory, executing floor plans, monitoring sales volumes, and collaborating with team members. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Product Operations Specialist
Old Navy
Missoula, MT
12.2019 - Current
- Typical work schedule: 40 hours weekly.
- Key holder and store leader/manager
- Specifically (and solely) responsible for leading associates in all logistics operations such as receiving product shipments and restocking, executing signage changes and markdowns, implementing specific evolving marketing tasks, merchandising product weekly throughout the store to meet company standards, and training associates and other managers in general product operations.
- Also responsible for putting the customer and store as top priority, offering quality service through exceptional product knowledge and personalized customer experience, helping to create an welcoming and inclusive environment, delivering all sales and loyalty goals during shifts, working with and coaching associates while role modeling expected behaviors
- Required skills include leadership, time management, communication, teamwork, adaptability, problem solving, enthusiasm, integrity, confidence, accountability, and product knowledge.
Lead Sales Associate
Old Navy
Missoula, MT
07.2016 - 12.2019
- Typical work schedule: 12-16 hrs a week
- Lead associate (men's dept) and new associate trainer (all depts)
- Responsible for promoting brand awareness, providing exellent customer service to improve customer loyalty and satisfaction, having impressive product knowledgable of the men's department as the go-to employee for customer and associate questions, assisting store managers with logistic projects, and training 100+ new associates over 3 years on salesfloor/fitting room/cashwrap/logistics operations
- Required skills communication, teamwork, adaptability, and product knowledge.
Education
Bachelor of Arts - Anthropology
The University of Montana
Missoula, MT 08.2015 - 05.2019
High School Diploma -
Big Sky High School
Missoula, MT 08.2010 - 06.2015
Skills
Retail management
Teambuilding
Flexible & Adaptable
Planning and Coordination
Organization and Time management
Self-motivated professional
Excellent work ethic
Critical thinking
Project Management
Merchandising
Staff training/development
Coaching and mentoring
Effective leader
Inventory management
Additional Information
- Gold Award Ambassador Scout and Lifetime Member, Girl Scouts of Montana and Wyoming: September 2002 to Present
- World champion jump roper and senior coach, Montana Super Skippers: September 2004 to Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Operations Specialist
Old Navy
12.2019 - Current
Lead Sales Associate
Old Navy
07.2016 - 12.2019
Bachelor of Arts - Anthropology
The University of Montana
08.2015 - 05.2019
High School Diploma -
Big Sky High School
08.2010 - 06.2015