Jordan McConnell
Argyle,MO
Summary
Experienced with coordinating office operations and providing excellent customer support. Utilizes organizational skills and attention to detail to maintain smooth office functions. Knowledge of decontamination and handling of hazardous materials.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CBRN Specialist
United States Army National Guard
Aurora, MO
11.2024 - Current
- Conducted risk assessments for various missions involving exposure to chemical, biological, radiological, or nuclear agents, enabling informed decision-making processes.
- Enhanced team efficiency by streamlining CBRN equipment maintenance procedures and improving inventory management.
- Provided technical support during investigations into suspected incidents of CBRN material use, ensuring accurate identification and analysis.
- Served as a trusted resource for colleagues seeking information or guidance related to CBRN threat management, contributing to overall unit readiness.
Office Representative/ Cashier
Grizzly Industrial, Inc.
Springfield, MO
06.2024 - Current
- Managed customer inquiries and provided effective solutions to enhance satisfaction.
- Managed customer order reports for pick-up orders and shipping orders that were on hold for backordered parts.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Delivered exceptional service by promptly responding to phone calls and emails from clients, and staff members.
Catering Team Leader
Chick-fil-A
Spirngfield, MO
06.2020 - 06.2024
- I spoke with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered, cooked, packaged, and delivered the food.
- Secured new clients by creating and distributing flyers, and speaking with potential clients about products and costs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Ozark High School
Ozark, MO03-2022
Skills
- Personnel Data Reporting
- Providing Feedback
- Serve Customers
- Employee Performance Evaluations
- Food Safety and Quality
- Customer Satisfaction
- Management
- Guest Relations
- Protective equipment usage
- Hazard communication
- Public safety awareness
- Decontamination procedures
- Hazardous materials handling
- Report preparation
Certification
ServeSafe - 25189545 - 7-Feb-2024 - 7-Feb-2029
Hazardous Materials Awareness - Pro Board DD3240664 - 18-Mar-2025
Hazardous Materials Operations - Pro Board DD3240667 - 18-Mar-2025
Timeline
CBRN Specialist
United States Army National Guard
11.2024 - Current
Office Representative/ Cashier
Grizzly Industrial, Inc.
06.2024 - Current
Catering Team Leader
Chick-fil-A
06.2020 - 06.2024
High School Diploma -
Ozark High School
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