Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Mercado

Buffalo

Summary

Dynamic retail sales associate with a proven track record at The Fish Place, excelling in customer service and teamwork. Expert in aquatic species, I enhanced customer experiences and maintained inventory accuracy. Reliable and adaptable, I leverage Excel proficiency to solve problems and support collaborative efforts in diverse environments.

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

The Fish Place
North Tonawanda, NY
05.2022 - Current
  • Assisted customers with product selection and provided expert knowledge on aquatic species.
  • Maintained inventory accuracy through regular stock checks and organized product displays.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Collaborated with team members to enhance customer service experiences and foster a welcoming environment.
  • Conducted regular maintenance of aquariums to ensure optimal conditions for fish health and presentation.

Volunteer

Sweet Home School District
Amherst, NY
09.2023 - 05.2025
  • Coordinated educational activities to enhance student engagement and learning outcomes.
  • Facilitated communication between teachers, parents, and community members to address student needs.
  • Collaborated with staff to create inclusive environments for diverse student populations.
  • Organized fundraising events to secure resources for school projects and extracurricular activities.
  • Assisted with special events and programs.

Education

High School Diploma -

Sweet Home High School
Buffalo, NY

Bachelor of Science - Management

Canisius College
Buffalo, NY
05-2029

Skills

  • Customer service
  • Teamwork
  • Public speaking
  • Excel proficiency
  • Reliability and punctuality
  • Flexible schedule

Timeline

Volunteer

Sweet Home School District
09.2023 - 05.2025

Retail Sales Associate

The Fish Place
05.2022 - Current

High School Diploma -

Sweet Home High School

Bachelor of Science - Management

Canisius College