Jordan Miller
Virginia
Summary
Senior cloud and security engineer specializing in the design and evolution of secure, reliable cloud platforms. Experienced in owning production infrastructure and engineering workflows end-to-end, building automation that embeds security into delivery pipelines, and resolving complex reliability, observability, and capacity challenges. Brings a systems-oriented approach to platform architecture, operational excellence, and continuous risk reduction across production environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Senior Cloud Architect
Dispel Zero Trust Engine
11.2025 - Current
- Own platform and DevOps engineering for a multi-region AWS ECS-based remote-access platform spanning government and STIG-compliant environments (Security Technical Implementation Guide), leading cross-functional engineering initiatives and supporting production reliability through regular on-call rotations.
- Reduced platform security exposure by remediating hundreds of CVEs across dozens of security tickets, including numerous HIGH/CRITICAL vulnerabilities; established recurring remediation, migrated images off end-of-life operating systems, and replaced boot-time source builds with CI-built, pre-baked AMIs.
- Shifted vulnerability management from reactive triage to proactive prevention by implementing CI scanning that blocks Critical CVEs before production detection, scheduled rescans that automatically generate remediation tickets, and severity-count corrections that improve risk prioritization.
- Established end-to-end observability through a cross-service engineering initiative spanning queues, serverless functions, databases, CDN infrastructure, and worker pools; standardized logging, built custom Go-based metrics, and integrated multi-region alerts with incident management.
- Improved production reliability by recovering hundreds of broken session recordings, implementing detection for unresolved image pins, and correcting a scaling defect that caused 6x excess worker capacity; reduced baseline compute footprint by approximately 20% and implemented self-healing warm-pool reconciliation.
- Built a new load-testing capability from scratch using Grafana K6, containerized traffic generators, and CI-triggered tests for RDP, VNC, SSH, and browser sessions across multiple environment baselines; doubled delivered concurrency and led security-hardened enterprise deployments across staging and production in a new EU region.
Cloud Infrastructure Architect, AWS ProServe
Amazon Web Services
Arlington, Virginia
01.2023 - 11.2025
- Architected and deployed private Amazon EKS platforms supporting 400+ users, provisioning infrastructure with Terraform and reusable IaC modules to improve deployment speed by 50% while enforcing secure cluster access.
- Engineered automated CI/CD and GitOps workflows using GitHub Actions, AWS CDK (Python), and CodePipeline, integrating static analysis and security scanning with SonarQube, Checkov, and CFN-NAG to eliminate manual release processes and improve code quality by 20%.
- Designed secure, production-grade ECS applications using Amazon Cognito and Application Load Balancers, supporting 700+ weekly active users and 100+ concurrent sessions while validating performance against defined SLOs and SLIs.
- Architected and delivered LLM-powered applications integrating Amazon Q Business with five enterprise datasets, improving customer productivity by 65% through context-aware information retrieval and research workflows.
- Automated data orchestration and analytics using AWS Step Functions, HealthOmics, and Athena, improving genomic dataset access efficiency by 30% and reducing query execution times by 40%; engineered Lambda-driven OpenSearch autoscaling to reduce off-hours cluster costs by 60%.
- Standardized repeatable infrastructure patterns for GovCloud and compliance-sensitive deployments through CloudFormation refactoring, and delivered AWS architecture training and hands-on labs to help customer engineering teams adopt Well-Architected practices, operational excellence, and cost optimization.
Cloud Operations Engineer
Zebra Technologies
10.2022 - 01.2023
- Investigated and resolved cloud infrastructure and application security incidents involving kernel upgrades, package vulnerabilities, and S3 misconfigurations, serving as a cross-functional escalation point for security and operations.
- Deployed multi-cloud disaster recovery infrastructure using Terraform, Kubernetes, Helm, Ansible, Prometheus, and Istio; established recovery-time and recovery-point objectives (RTO/RPO) to guide recovery planning and resilience requirements across client environments.
- Built reusable Bash automation for employee IAM onboarding and offboarding, standardizing role and group assignments, accelerating access provisioning by 70%, and reducing manual access-management errors.
- Developed Azure DevOps pipelines for artifact and dependency management and authored reusable runbooks for security hardening, configuration, and incident response, improving consistency across operational workflows.
Professional Services Consultant Intern
Amazon Web Services
Herndon, Virginia
05.2022 - 08.2022
- Engineered a cloud-native document analysis workflow using AWS CDK (Python) and CI/CD automation, reducing document review time by 80% through infrastructure as code and automated processing.
- Developed reusable infrastructure and operational guidance for AWS services, IAM policy design, and SDLC version control, translating technical requirements into implementation artifacts and stakeholder-ready solutions.
Education
Bachelor of Science - Cybersecurity
University of Maryland
MDSkills
- AWS architecture
- Cloud infrastructure management: AWS (EKS, ECS, ECR, IAM, Lambda, S3, DynamoDB, Step Functions, CodePipeline, SNS, OpenSearch, Athena, GuardDuty)
- DevOps methodologies
- Cloud architecture design
- API integration
- Infrastructure as code: Terraform, CloudFormation, AWS CDK
- Kubernetes orchestration
- Containerization with Docker
- Helm
- Software testing
- Least-privilege IAM practices
- System reliability
- Cost optimization
- Observability engineering
Certification
- AWS Certified DevOps Engineer - Professional
- AWS Certified Solutions Architect - Associate
- HashiCorp Certified: Terraform Associate
- AWS Certified Developer - Associate
- AWS Certified Machine Learning Engineer - Associate
- AWS Certified AI Practitioner
Timeline
Senior Cloud Architect
Dispel Zero Trust Engine
11.2025 - Current
Cloud Infrastructure Architect, AWS ProServe
Amazon Web Services
01.2023 - 11.2025
Cloud Operations Engineer
Zebra Technologies
10.2022 - 01.2023
Professional Services Consultant Intern
Amazon Web Services
05.2022 - 08.2022
Bachelor of Science - Cybersecurity
University of Maryland