Jordan Mistretta
Winter Haven,Florida
Summary
Driven by a commitment to excellence, I honed my expertise in report formatting and data visualization at Grindley Williams Engineering, exceeding performance targets by delivering high-quality reports. My background also showcases strong interpersonal skills, demonstrated through collaborative successes across diverse roles, from barista to performer, enhancing team dynamics and customer satisfaction. Results-oriented writing professional with experience preparing concise and accurate technical documents.
Overview
7
7
years of professional experience
Work History
Report Writer
Grindley Williams Engineering
08.2023 - Current
- Reviewed, revised, modified and edited documents prepared by others.
- Enhanced report quality by conducting thorough research and data analysis.
- Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
- Collaborated with cross-functional teams to gather relevant data, ensuring comprehensive and accurate reports.
- Organized materials and completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
- Established effective communication channels between departments for seamless information exchange during the reporting process.
- Streamlined report generation process for increased efficiency and faster turnaround times.
- Conducted regular audits of existing reports to ensure accuracy, relevance, and compliance with organizational standards.
- Consistently exceeded performance targets by producing high-quality reports under tight deadlines.
- Contributed to company-wide projects as needed, showcasing adaptability and versatility as a Report Writer.
- Organized material to research and complete writing tasks.
- Effectively communicated complex data in a clear and concise manner, leading to better-informed decision making.
Barista
Starbucks
01.2021 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Performer
LEGOLAND Florida
02.2018 - 07.2020
- Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Adapted quickly to changes in scripts or direction, demonstrating flexibility as an actor under tight deadlines or last-minute adjustments.
- Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.
- Engaged with audiences to create memorable experiences at live performances.
- Collaborated with other entertainers to create engaging acts.
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
Volunteer
Cornerstone Hospice
01.2017 - 03.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
Education
Bachelor of Arts - English
University of North Florida
Jacksonville, FL08.2023
High School Diploma -
Harrison School For The Arts
Lakeland, FL05.2020
Dual Enrollment -
Polk State College
Winter Haven, FL08.2019
Skills
- Report Formatting Expertise
- Data collection methods
- Time management mastery
- Audience awareness
- Professionalism and Integrity
- Excellent Research Abilities
- Data Visualization Proficiency
- Subject matter familiarity
- Technical Writing Knowledge
- Advanced Writing Proficiency
- Editing
- Deadline Oriented Mindset
Hobbies
- Classically trained in vocal performance, piano, and guitar
- Musical theater productions: Grease, Hairspray, James and the Giant Peach, Fame, and Guys and Dolls
- Competitive soccer for 12 years
- National American Miss Pageant - Miss Jacksonville and Miss Florida Talent
Timeline
Report Writer
Grindley Williams Engineering
08.2023 - Current
Barista
Starbucks
01.2021 - 06.2021
Performer
LEGOLAND Florida
02.2018 - 07.2020
Volunteer
Cornerstone Hospice
01.2017 - 03.2020
Bachelor of Arts - English
University of North Florida
High School Diploma -
Harrison School For The Arts
Dual Enrollment -
Polk State College
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