Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Moore

Beloit

Summary


Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Technician

Crown Lift Trucks
09.2024 - Current
  • Diagnosed and resolved technical issues in field equipment, ensuring optimal performance and reliability.
  • Conducted routine maintenance and inspections on machinery to prevent downtime and extend lifespan.
  • Implemented process improvements that enhanced service efficiency and reduced response times for repairs.
  • Maintained accurate records of service activities, contributing to improved reporting and accountability.
  • Responded quickly to emergency maintenance requests for timely on-call support.

HVAC Service Technician

HELM
04.2022 - 02.2024
  • Lead Technician for US Cellular antenna sites
  • Quoted and ordered parts for repairs
  • Pulled wire through conduit for new applications
  • Cut and threaded gas pipe for installation
  • Electrical and mechanical troubleshooting
  • Communication with customers over the problem, the solution, and time to repair
  • Preventative maintenance and service calls, assigned from dispatcher, for multitude of issues, including, but not limited to, roof top units, AC units, split systems
  • Assisting other technicians on larger jobs in order to meet deadlines
  • Maintaining a company vehicle, personal tool organization and vehicle maintenance (oil changes, brakes, etc.)

Refrigeration Technician

HUSSMANN
05.2019 - 02.2022
  • Preventative maintenance on commercial refrigeration units for local accounts
  • Service calls (on-call)- troubleshooting, diagnose, and repair of a variety of refrigeration and roof top units
  • Used company app to process paperwork after each completed assignment

Mechanical Assembler

ANGI
09.2018 - 05.2019
  • Assembling compressors, dispensers, and other equipment following proper methods and skillfulness to ensure quality workmanship
  • Self-motivation when working as an individual or as part of a team
  • Notifying suspect materials and rejected parts to supervisor to maintain quality products and steady production flow

Assembler

ROCK ENERGY SYSTEMS
04.2018 - 09.2018
  • Assembling radiant heaters
  • Problem solving, when heaters are not meeting industry standards
  • Forklift operation certification

Education

LOCAL UA23
05.2024

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BLACKHAWK TECHNICAL COLLEGE
05.2009

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Teamwork and coordination

Certification

  • Certified Forklift Operator License
  • OSHA 10-Hour Construction Course
  • OSHA 30 certification
  • EPA 608 license

Timeline

Field Service Technician

Crown Lift Trucks
09.2024 - Current

HVAC Service Technician

HELM
04.2022 - 02.2024

Refrigeration Technician

HUSSMANN
05.2019 - 02.2022

Mechanical Assembler

ANGI
09.2018 - 05.2019

Assembler

ROCK ENERGY SYSTEMS
04.2018 - 09.2018

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BLACKHAWK TECHNICAL COLLEGE

LOCAL UA23

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