Jordan Munoz
Hampton Bays
Summary
Dynamic barista with a proven record at Starbucks, excelling in exceptional customer service and cash handling. Adept at managing inventory and collaborating with teammates to enhance efficiency during peak hours. Known for attention to detail and a friendly demeanor, consistently creating a welcoming atmosphere for customers.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server/Server Assistant
Canoe Place Inn
Hampton Bays, NY
05.2025 - Current
- Delivered exceptional customer service, enhancing guest experiences and ensuring satisfaction.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Trained new staff on operational procedures, promoting a cohesive team environment.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals to guests.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Barista
Starbucks
Hampton Bays, NY
07.2021 - 05.2025
- Prepared beverages and served customers promptly to enhance overall satisfaction and experience.
- Maintained the cleanliness of workstations and equipment to uphold health and safety standards.
- Assisted in inventory management by tracking supplies and restocking as needed to support operations.
- Collaborated with team members to coordinate tasks during peak hours for efficient service delivery.
- Engaged with customers to provide product information and recommendations, fostering a welcoming atmosphere.
- Operated coffee machines and equipment safely while adhering to operational protocols for quality control.
- Participated in training sessions to enhance product knowledge and improve customer interaction skills.
- Adapted quickly to changing menu items and customer preferences, demonstrating flexibility in service delivery.
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
Education
Associate in Arts (A.A.) - Psychology
Suffolk County Community College
Riverhead, NY12.2025
Bachelor of Arts (B.A.) - Psychology
Stony Brook University
Stony Brook, NY, USSkills
- Friendly and outgoing
- Problem-solving
- Attention to detail
- Exceptional customer service
- Team collaboration
- Excellent memory
- Time management
- Cleanliness
- Cash handling
- Opening and closing duties
- Order taking
- Menu memorization
- Hospitality service expertise
- High volume dining
- Food running
- Daily specials memorization
Timeline
Server/Server Assistant
Canoe Place Inn
05.2025 - Current
Barista
Starbucks
07.2021 - 05.2025
Bachelor of Arts (B.A.) - Psychology
Stony Brook University
Associate in Arts (A.A.) - Psychology
Suffolk County Community College