JORDAN NEAL
Chicago,IL
Summary
Ambitious student pursuing advanced education in Public Relations and Marketing. Experienced in leadership, retail sales, and customer service. Skilled in writing, communication, and managerial responsibilities. Eager to leverage my diverse background to make an impact in PR and Marketing.
Overview
3
3
years of professional experience
Work History
ASSISTANT STORE MANAGER
EDDIE BAUER
Chicago, Illinois
02.2022 - Current
- Submitted reports to senior management to aid in significant decision-making and planning
- Answered product questions with up-to-date knowledge of sales and store promotions
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction metrics
- Cultivated strong business relationships with customers to drive business development
RETAIL SALES MANAGER
EXPRESS CLOTHING
Peoria, IL
03.2021 - 08.2021
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Taught junior employees proactive strategies to meet operational and sales goals.
Education
BA - Public Relations
Columbia College Chicago
05-2024
Associate of Arts - Communication Studies
Illinois Central College
Peoria, IL12-2022
Skills
- Exceptional Writer
- Strategic Management
- Data Analysis
- Client Engagement
- Marketing
- Customer Service and Engagement
Affiliations
- Public Relations Student Society of America (PRSSA)
- Achieved Eagle Scout rank with accuracy and efficiency.
Accomplishments
- 4x Employee of Month - Eddie Bauer
- Achieved Eagle Scout rank with accuracy and efficiency.
References
References available upon request.
Timeline
ASSISTANT STORE MANAGER
EDDIE BAUER
02.2022 - Current
RETAIL SALES MANAGER
EXPRESS CLOTHING
03.2021 - 08.2021
BA - Public Relations
Columbia College Chicago
Associate of Arts - Communication Studies
Illinois Central College